Buffalo TeraStation/Adobe File Edit Permission

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engineerpat

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Joined
Dec 12, 2015
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5
Hi folks,

I am the administrator of my small business network. We are using a Buffalo TeraStation for file sharing among our group of 5 users. One of our users has abruptly lost the permission to edit adobe PDF files stored on the NAS device. She is blocked from saving PDF files after editing them and given a read-only type of notice. She only receives this when editing Adobe PDF files. Word docs and other files work perfectly. I checked her permissions on the NAS admin console and they are correct. The issue is only with files accessed from her PC, and it only happens when she opens a file on the NAS device, not locally. Any ideas?

Help! This is killing our productivity! Thanks!

Pat
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
Probably not the NAS at all. The most common cause is if she is opening PDF's using explorer and has the preview pane enabled in Explorer. There's also some security settings in Adobe that could be the cause but the first option is the most common reason.
 
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