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Built-in Laptop Webcam not discovered

Discussion in 'Hardware' started by SaladFinger, Oct 26, 2011.

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  1. SaladFinger

    SaladFinger Thread Starter

    Joined:
    Oct 26, 2011
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    I just got a second hand MSI CR600, everything works fine except for the webcam. It's not even detected by the computer. The computers original operating system was windows vista, but the fellow installed windows 7 on it, if it helps.

    I just tried finding the webcam drivers from MSI website but it only says this "This device uses the native driver bundled in operating system." and no download file for that specific application.

    :eek:


    /Thank you for your time and consideration
     
  2. pip22

    pip22

    Joined:
    Nov 21, 2004
    Messages:
    2,536
    Presumably the previous owner wasn't bothered about the webcam being unusable.

    Have a look in Device Manager (Start >> Control Panel >> Device Manager)
    If you see an error symbol under "Imaging Devices", it means there is a problem (missing or corrupt driver).
    Turn on Automatic Updates in Control Panel and see if Microsoft downloads a driver for it.
    If there are no error symbols in the "Imaging Devices" category, and no mention of a camera or webcam, it means the webcam is faulty so Windows isn't able to detect it. Unfortunately they are not repairable unless you are an laptop electronics expert.
     
  3. SaladFinger

    SaladFinger Thread Starter

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    There's no "Imaging devices" category or such anywhere. I'm sure of it, it doesnt exist on the laptop
    I did update everything of windows, it didnt fix the cam though. I also downloaded drivers update, and updated everything, still no luck.
    I also did the Microsoft "Fix it" scan and repair, it did not fix the problem.
    I'm so sad
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    First Name:
    Allan
    The webcam itself might not work, you could buy a stand alone one they are quite cheap.
     
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