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Built-In webcam not working.

Discussion in 'Windows 7' started by DeannaLady, Nov 28, 2012.

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  1. DeannaLady

    DeannaLady Thread Starter

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    Hello!
    My built in webcam has not worked for a while, and I think it's about time to get it fixed.

    The software is called "Acer Crystal Eye Webcam"

    The computer I have is an Acer, Windows 7, Aspire 5517
    Let me know if you need more information :)

    *Edit*
    Sometime it works, but mostly it doesn't
     
  2. AtlasG

    AtlasG Banned

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    What doesn't work? What does "sometime it works, but most it doesn't" mean? What are you doing with that Crystal Eye software? Taking your picture? And it comes out black or what?
     
  3. DeannaLady

    DeannaLady Thread Starter

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    The built-in webcam doesn't work most of the time. As in, when i'm in a video call on skype, or using the software [that came with the laptop] it will make the sound when you plug a USB item in, but the picture will not show up.

    with the crystal eye software the pictures would come out black if I took any
     
  4. flavallee

    flavallee Trusted Advisor

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    You may need to reinstall or update the camera driver.

    Go here, then select the "Drivers" tab and the version of Windows that your laptop is using.

    -----------------------------------------------------------
     
  5. DeannaLady

    DeannaLady Thread Starter

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    How do I know which "Vendor" My camera is?
     
  6. flavallee

    flavallee Trusted Advisor

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    Go to Control Panel - Device Manager.

    The webcam/camera should be listed in the Imaging Devices heading, but it may be in another heading.

    Once you find the device, double-click it to open its properties window.

    Click the General and Driver tabs to see what's listed for manufacturer and driver provider.

    ------------------------------------------------------------
     
  7. DeannaLady

    DeannaLady Thread Starter

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    I have updated/repaired and it is still not working for some reason
     
  8. captainron276

    captainron276

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    First Name:
    Ron
  9. DeannaLady

    DeannaLady Thread Starter

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    I have one, but it's a pain in the butt, so I thought I would see if anyone had an idea what was up. But if it's just broken, then I'll guess that I'll just keep using my external.
    Thanks everyone
     
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