thanks for the response.Are you sending plain text email?
For the image to be there one must use html or rich text type.
Post a screen shot of the signature set up pane, so we can see what it should look like?
No restrictions from the IT. Logos in email signature works well in outlook. Problem is only with OWA.At the office you are using Outlook Web Access, is this controlled by the company IT department?
If so they (IT) may have set some restrictions on the use of graphics and you need to talk with them.
Thanks for trying to help David. If I learn the reason, I will update this thread.Are you using POP or IMAP within Outlook?
Are you using a Company email address or some third party address?
What is the email domain name?
I know nothing about the OWA other than it is from Microsoft.
Have you added an image to your email signature, but it is not displayed? Have you struggled with the dreaded red x showing instead of your marketing banners or social media icons? This might have happened because you have used a linked image (aka hosted image). Linked images are blocked automatically by most email clients. What is more, if a web location where the image is stored becomes temporarily or permanently unavailable, the image will not be displayed. Neither will it display while browsing emails in offline mode. You can fix this issue by using embedded graphics instead:
- Click the picture icon in the signature editor window and choose a picture from your local drive.
You can read more on the differences between linked and embedded (inline) pictures in this blog post.
- Images in this option are sent as hidden attachments, increasing the email size.
- On rare occasions, such images can be deleted by the recipient’s anti-virus software.
- If you want to ensure your embedded images look correctly on the recipient’s side, you have to use a third-party solution like CodeTwo Signatures for Office 365.
Thanks a lot Couriant. Appreciate all the details you provided. Gave me a good direction.Please be advised, signatures are device specific, which means if you set a signature on Outlook client, it does not copy over to Outlook on your phone, or online, and vice versa (unless they have changed it in their last update).
As to the issue itself, did you send yourself the email and the images removed? If it's happening this way then I would suggest getting your IT department to contact MS Support via the Admin Panel they should have access to. There seems to be some kind of block on your images.
Side note: It may be how you are adding the images too. I found this web page that may help you. Below is the section that may help you:
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