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Buying A New P.c. - Need Help

Discussion in 'Hardware' started by bleepster, Jun 15, 2004.

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  1. bleepster

    bleepster Thread Starter

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    My brother-in-law is in the market for a new p.c.
    He went to Besy Buy to shop around - found a comp he likes. The sales guy told him that he needs a surge protector with a backup battery that will run the p.c. for 30 minutes in the event of a power failure.

    He also said that with new computers a regular surge protector is not enough. He said the warranty will be void if he does not buy the battery backup surge protector. He said all new 2.* processor computers need this feature.

    Is this true? I have never heard of such a thing. I am curious if the sales man is handing my Bro-in-law a line of crap.

    Sorry if this is the wrong area to ask this type of question, but it seemed appropriate to me.

    Thanks for the info.
     
  2. ~Candy~

    ~Candy~ Retired Administrator

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    I've never heard of that either. Also, there is absolutely no need in the world to have the ability to run the pc for 30 minutes. I think mine will run for about twenty, but I use the auto shutdown feature that gives me 3 to 5 minutes to turn everything off myself, or if I'm not here, it will shut itself down after 5 minutes in any event.
     
  3. Dr Dave

    Dr Dave

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    The salesman is handing out "Crap". I build computers. I never heard of it. He should be fired but probably won't, because his sales totals are up. If
    it was me I'd purchase a computer elsewhere. You can get computers at a good price from this Company, free shipping.
    http://www.pcinfinity.net/
     
  4. Couriant

    Couriant Trusted Advisor

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    Interesting... I don't remember when I was in sales that machines willl be voided if you don't get a decent UPS (surge protector).. Well, if the machine blows up because of an inadaquate UPS then yes... but I think the sales guy just hyped the actual reality

    Anyways, I made a post here(scroll down to post #34) about building a new pc to the poster. The link I put is from PCMAG and it shows options on building the right pc and also should have a link on what brand pc to buy for your (bros) needs. Hope that helps.
     
  5. WarC

    WarC

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    Definitely crap. First off, a UPS is only really needed in the event of a power outage, so it's total BS that you'd need one for a warranty. They're big and heavy and expensive and require regular battery changes ($$) though so I can see why the guy would try to push one on a presumably unsuspecting customer.

    EDIT: There seems to be some confusion. A UPS is an Uninterruptible Power Supply...They are basically batteries with a built-in powerstrip so you can turn one outlet into four outlets capable of working on battery power (usually one big battery or one/two motorcycle batteries)...in the event of a power outage this is useful because you can save your work and turn off the comp. They are primarily for businesses because of their weight and expense.

    It's definitely a good idea to plug your comp into a surge protector, but you can buy one of those for $20 at your local hardware store. :rolleyes:
     
  6. bleepster

    bleepster Thread Starter

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    Yeah - thanks to you all.

    I just got off the phone with my bro-in-law. He wont be purchasing from best buy now - not when they try to feed him BS

    Sounds like he has his heart set on DELL - and will order direct from them.

    You guys rock - thanks so much :)

    p.s. - He and I are powersurge protector users - big time - EVERYTHING I/we own is pretty much on one.
     
  7. ~Candy~

    ~Candy~ Retired Administrator

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    As a side not, I picked up an APC CS 500 for less than $55 net.

    It came with a free surge protector strip and it had a $5 rebate, and I used an online coupon for $15.

    For a little thing, it is a bit heavy though :D
     
  8. WarC

    WarC

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    Aca - hehehe, they sure are! Those batteries inside weigh a ton, try carrying a 12x12 box full of 'em! I gotta haul 'em in by the box where I work, everyone wonders why I struggle with the little box LOL :D
     
  9. ~Candy~

    ~Candy~ Retired Administrator

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    You were posting as I was typing.

    Last year, I ordered hubby a Dell Demension 2350, he's not a power user by any means, but he's still quite happy with it. He didn't want to wait for me to build one for him, imagine that :eek:

    Impatient guy ;)
     
  10. ~Candy~

    ~Candy~ Retired Administrator

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    Funny. Another side note, on an older one :eek: Remember how heavy they were? Took two people to move them :eek: I had a battery failure after almost two years, APC sent me a new unit, and I sent the old one back in the same box. I thought that was pretty good customer service and warranty :D If you have to buy a battery replacement though, sometimes it's best to check out the prices on a new one :eek: :D
     
  11. ckbrown

    ckbrown

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    WarC

    i use UPS's on all of my home machines, just in case. Yes they are a bit heavy, with sealed lead-acid batteries in them they will be. I like the 5-10 minutes protection so my power mangement systems can power down everything. I have carried a 12x12 box and yeah they are heavy but so very useful.

    I would not be supprised if a company started making a UPS a included item, like the monitor. Also, so UPS's come with that warranty, I have never had one go bad on a UPS so I can not comment on how hard it is to get the warranty service. But that $20,000.00 warranty is a major draw to some. I like the protection, let the UPS take the surge hit not my hardware. What you think?
     
  12. ~Candy~

    ~Candy~ Retired Administrator

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    I think on the warranty, you have to register all the hardware connected to it. My guess is that if one piece of hardware changes, that will void the warranty.
     
  13. bleepster

    bleepster Thread Starter

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    they cant prove wether or not you have a peice of hardware.
    I can go to my local store and get a surge protector, how do I "register" that with , in example, DELL??

    Is that what you mean AcaCandy? or am I mixed up (wich is highly likely) :)

    My opinion - to keep a warranty intact, and if its a requirement from a manufacturer, they have to give you all you need to keep the warranty in place. If you add to, or take away from - then THATS what voids the warranty.

    IE - MS XBOX - it has a warranty - the warranty is valid (even if it blows from a surge) until you open the XBOX up, use controllers that are not MS approved, things like that.
     
  14. ~Candy~

    ~Candy~ Retired Administrator

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    You give them a list of serial numbers on the tower, the monitor, a printer, whatever devices you have plugged into the BACKUP power supply. You aren't registering it with Dell, Dell doesn't care if you blow your machine up :eek: and I would imagine their standard warranty wouldn't cover that anyway :)

    You register it with the company that makes the Backup power supply. I would assume the surge protection guarantees, if there are any, would have to be documented somehow as well.
     
  15. bleepster

    bleepster Thread Starter

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    I see. DUH - I get what ya mean now.

    Sorry for being thick!
     
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