Lyn Patterson
Thread Starter
- Joined
- Nov 2, 2001
- Messages
- 281
A friend was installing a new programme on her father's computer when it stopped installing and crashed. (She is not on the Internet). The computer now won't load Windows. (Windows 98 SE)
She tried the emergency boot-up disc and got a message saying that the himem.sys file was missing.
I decided to look for this file on my computer to get an idea of what was happening and quite by accident came across a Readme file in C:\Windows\Command\Ebd, (as well as the himem.sys file). This Readme file tells how to use the emergency boot disk. I have printed it out to keep to hand.
Why is such a useful document hidden away?
The real problem is that I told her to print this out and she found that she does not have the C:\Windows\Command file on her computer. In Windows Explorer, her lists of folders/files in C:\Windows starts at Pif and ends with Web. She doesn't have anything starting earlier in the alphabet. Is something very wrong here?
Hope someone can help me to help her. Thanks.
Lyn
She tried the emergency boot-up disc and got a message saying that the himem.sys file was missing.
I decided to look for this file on my computer to get an idea of what was happening and quite by accident came across a Readme file in C:\Windows\Command\Ebd, (as well as the himem.sys file). This Readme file tells how to use the emergency boot disk. I have printed it out to keep to hand.
Why is such a useful document hidden away?
The real problem is that I told her to print this out and she found that she does not have the C:\Windows\Command file on her computer. In Windows Explorer, her lists of folders/files in C:\Windows starts at Pif and ends with Web. She doesn't have anything starting earlier in the alphabet. Is something very wrong here?
Hope someone can help me to help her. Thanks.
Lyn