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Discussion in 'Windows XP' started by ajoker, Jun 27, 2007.

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  1. ajoker

    ajoker Thread Starter

    Jun 27, 2007
    Hello all i am new to the site and i dont know very much about computers. Anyway i hope you can help???

    When i start up my computer and all the programs are starting up a DOS?? window opens up on my desk top with the heading "C:\WINDOWS\system32\cmd.EXE" and "The process cannot access the file because it is being used by another process" written twice in the black area, then a third line of "The process cannot access the file because it is being used by another process" comes up then a few seconds after it just disapears.

    I have tried to search for an answer but to no avail. I have run ad-aware, reistry mechanic and mcafee but the screen still pops up.

    I dont know if it is a problem but i have seen a few posts talking about hijacks when talking about C:\WINDOWS\system32\cmd.EXE, so i just wanted to make sure that someone hasnt hacked into my computer.

    Thanks :eek:
  2. Frank4d

    Frank4d Trusted Advisor

    Sep 10, 2006
    cmd.exe is normally all lower case letters, so I suspect the file may be modified. To see what is causing the command interpreter window to run, we need for you to post a HijackThis log.

    Go here to download HJTsetup.exe: http://www.thespykiller.co.uk/files/HJTSetup.exe
    Save HJTsetup.exe to your desktop.
    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required
  3. ajoker

    ajoker Thread Starter

    Jun 27, 2007
    Hi Frank

    Thanks for looking. :D

    Logfile of HijackThis v1.99.1
    Scan saved at 16:44:27, on 27/06/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    C:\Program Files\Lexmark 6200 Series\lxbumon.exe
    C:\Program Files\Lexmark 6200 Series\ezprint.exe
    C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\ClearAllHistory\cah.exe
    C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    C:\Program Files\Messenger\msmsgs.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [LXBUCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBUtime.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [lxbumon.exe] "C:\Program Files\Lexmark 6200 Series\lxbumon.exe"
    O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 6200 Series\ezprint.exe"
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
    O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
    O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [index] C:\Program Files\ClearAllHistory\index.bat
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [ClearAllHistory] C:\Program Files\ClearAllHistory\cah.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: InterCasino $$$ - {909AAEB6-C2CB-4AB5-A7BB-C33B72AB4BFB} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: InterCasino $$$ - {909AAEB6-C2CB-4AB5-A7BB-C33B72AB4BFB} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: InterCasino $$$ - {909AAEB6-C2CB-4AB5-A7BB-C33B72AB4BFB} - http://www.intercasino.com (file missing) (HKCU)
    O9 - Extra 'Tools' menuitem: InterCasino $$$ - {909AAEB6-C2CB-4AB5-A7BB-C33B72AB4BFB} - http://www.intercasino.com (file missing) (HKCU)
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {45A0A292-ECC6-4D8F-9EA9-A4BD411D24C1} (king.com) - http://zylom.midasplayer.com/ctl/kingcomie.cab
    O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by107fd.bay107.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1149153669703
    O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game04.zylom.com/activex/zylomgamesplayer.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F7EDBBEA-1AD2-4EBF-AA07-D453CC29EE65} (Flash Casino Helper Object) - https://flashcasino.ladbrokes.com/instant-play-en/FlashAX2.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: lxbu_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbucoms.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
  4. Frank4d

    Frank4d Trusted Advisor

    Sep 10, 2006
    You have a program named Clear All History that runs a batch file "index.bat" at startup. That would account for the command window your are seeing pop up. We aren't able to answer your question about "The process cannot access the file because it is being used by another process", because we don't know what is in the batch file.

    If you go to C:\Program Files\ClearAllHistory\index.bat and right click the file, then click "edit" the file will open in Notepad. Copy and paste the contents here (unless it is too big). We can then see what the batch file is trying to do.
  5. Squashman

    Squashman Trusted Advisor

    Apr 4, 2003
    He has Clear All History installed and I would bet that the Index.bat file is clearing out all the Index.dat files.
  6. ajoker

    ajoker Thread Starter

    Jun 27, 2007
    Hi again Frank

    Here is the file info...

    @echo off
    cd/d "C:\Documents and Settings\andy\Local Settings\History"
    del/f/q/s index.dat > NUL
    cd/d "C:\Documents and Settings\andy\Local Settings\Temporary Internet Files"
    del/f/q/s index.dat > NUL
    cd/d "C:\Documents and Settings\andy\Cookies"
    del/f/q/s index.dat > NUL

    thats all.

  7. Frank4d

    Frank4d Trusted Advisor

    Sep 10, 2006
    The "index.bat" file is trying to delete your "index.dat" history files. Trouble is they cannot be deleted while Windows is running; that is why you see the three errors.

    According to the Clear All History website, there are checkboxes for deleting index.dat files at startup. If done early enough in the startup, they can be deleted (too late and they won't). Here's the website instructions:

    Double-click the ClearAllHistory tray icon or right-click the ClearAllHistory tray icon and select the Open Main Window item.
    Click the Tools button in the toolbar.
    Select What to Clear -> Browser History item.
    Check the Clear Browser History option.
    In "Delete at Windows start up" area select history index.dat.
    Click the Apply button.
  8. ajoker

    ajoker Thread Starter

    Jun 27, 2007
    Hi Frank

    Sorry for delay but have been moving house. Yes all is working fine now. Thanks ever so much.

    Best Regards Andy
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