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C000021a Error !!!

Discussion in 'Windows XP' started by Silentwater24, Nov 10, 2007.

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  1. Silentwater24

    Silentwater24 Thread Starter

    Joined:
    Nov 10, 2007
    Messages:
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    Ok.. i had just formatted my computer twice in one day due to some complications. On this final time i got it to work properly and was starting to update the security and updates for xp pro..( the version of xp i have installs SP2). Anyways, i shut down to install the first set of updates and they install.. i start on the next one , i dont remember what update it was...but it finished installing and i when to shut down to install and as it shuts down i get a blue screen stop message saying this...

    stop: C000021a {fatal system error}
    the windows logon process system process terminated unexpectedly with a status of
    0xc000001d ( 0x00000000 0x00000000) The system has been shut down.

    Now.. if i dont shut down my computer it seems to be working just fine, only when i shutdown this happens. I recently bought memory by Kingston.. the first stick of 1gig was model # KVR533D2N4/1g the memory i had just bought 2 days ago is model # KVR533D2 the first model number i mentioned is listed in the motherboard manual. i called Kingston on the second stick to make sure cause i missed placed my book... he said it should be fine. I researched the stop message of C000021a and i saw alot of memmory related responses so i tried taking sticks out and switched the sticks in different bays ... does anybody have a clue why it would be doing this.. i just formatted so there cant be a virus... unless i had got one before i formatted that buried itself into the harddrive some how. :confused:
     
  2. devil_himself

    devil_himself

    Joined:
    Apr 7, 2007
    Messages:
    4,910
    Start > Run > eventvwr.msc > Copy and paste some of the recent errors

    Also ...

    Navigate to C:\windows\minidump
    Zip some of the recent minidumps and attach them here
     
  3. Silentwater24

    Silentwater24 Thread Starter

    Joined:
    Nov 10, 2007
    Messages:
    43
    Here are a few of the events.. alot were repeating


    and for the minidump... i could not find that folder. hope this helps

    Application events

    Type Date Time Source Category Event User Computer
    Error 11/11/2007 11:22:36 AM ESENT Logging/Recovery 465 N/A XI9
    Information 11/10/2007 11:25:03 PM SecurityCenter None 1800 N/A XI9
    Error 11/10/2007 11:23:06 PM Application Error (100) 1000 N/A XI9
    Information 11/10/2007 9:17:19 PM SecurityCenter None 1800 N/A XI9
    Warning 11/10/2007 9:09:05 PM Userenv None 1517 SYSTEM XI9
    Information 11/10/2007 8:28:08 PM ESENT General 103 N/A XI9

    System events


    Information 11/10/2007 11:25:12 PM Service Control Manager None 7036 N/A XI9
    Information 11/10/2007 11:24:50 PM eventlog None 6009 N/A XI9
    Information 11/10/2007 9:14:31 PM NtServicePack None 4377 SYSTEM XI9
    Information 11/10/2007 9:04:57 PM Windows Update Agent Installation 17 N/A XI9
    Information 11/10/2007 8:38:26 PM Service Control Manager None 7036 N/A XI9
    Information 11/10/2007 8:36:44 PM Windows Installer 3.1 None 4377 Ryan XI9
     
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