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C800044e can not check for windows updates

Discussion in 'Windows Vista' started by hanwoody, Nov 26, 2010.

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  1. hanwoody

    hanwoody Thread Starter

    Joined:
    Nov 26, 2010
    Messages:
    4
    Running Vista 32 home premium and last week windows update stopped working giving error code C800044e and stating that it couldn't search for updates. Have run Fixit which didn't work.

    PLease help!
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,761
    Please click HERE to download and install HijackThis.

    Run it and select Do a system scan and save a logfile from the Main Menu.

    The log will be saved in Notepad. Copy and paste the log in your next post.

    IMPORTANT: Do not fix anything
     
  3. hanwoody

    hanwoody Thread Starter

    Joined:
    Nov 26, 2010
    Messages:
    4
    Logfile of HijackThis v1.99.1
    Scan saved at 21:38:56, on 26/11/2010
    Platform: Unknown Windows (WinNT 6.00.1906 SP2)
    MSIE: Internet Explorer v8.00 (8.00.6001.18975)

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\wpcumi.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\thinkbroadband.com\tbbMeter\tbbmeter.exe
    C:\Program Files\AVG\AVG10\avgtray.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\wuauclt.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tescofinance.com/personal/finance/register_insecure/accounts_hub.jsp
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.search.yahoo.com/search?fr=mcafee&p=%s
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [tbbMeter] C:\Program Files\thinkbroadband.com\tbbMeter\tbbmeter.exe
    O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Peter\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - Global Startup: QuickSet.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O11 - Options group: [INTERNATIONAL] International
    O13 - Gopher Prefix:
    O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/SCRABBLE/Images/stg_drm.ocx
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-27-0.cab
    O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/SCRABBLE/Images/armhelper.ocx
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files\Windows Live\Mail\mailcomm.dll
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
    O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: Google Update Service (gupdate) (gupdate) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe" /svc (file missing)
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD DE\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: lxdxCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxdxserv.exe
    O23 - Service: lxdx_device - - C:\Windows\system32\lxdxcoms.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)


    Thanks.
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,761
    You're running an outdated version of HijackThis. Please run the one from the link I have provided.
     
  5. hanwoody

    hanwoody Thread Starter

    Joined:
    Nov 26, 2010
    Messages:
    4
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 22:44:32, on 26/11/2010
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v8.00 (8.00.6001.18975)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\wpcumi.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\thinkbroadband.com\tbbMeter\tbbmeter.exe
    C:\Program Files\AVG\AVG10\avgtray.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\wuauclt.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Users\Peter\AppData\Local\Google\Chrome\Application\chrome.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tescofinance.com/personal/finance/register_insecure/accounts_hub.jsp
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.search.yahoo.com/search?fr=mcafee&p=%s
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O1 - Hosts: ::1 localhost
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [tbbMeter] C:\Program Files\thinkbroadband.com\tbbMeter\tbbmeter.exe
    O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Users\Peter\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O4 - Global Startup: QuickSet.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
    O13 - Gopher Prefix:
    O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/SCRABBLE/Images/stg_drm.ocx
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-27-0.cab
    O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/SCRABBLE/Images/armhelper.ocx
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD DE\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: lxdxCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxdxserv.exe
    O23 - Service: lxdx_device - - C:\Windows\system32\lxdxcoms.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

    --
    End of file - 9762 bytes
     
  6. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,761
  7. hanwoody

    hanwoody Thread Starter

    Joined:
    Nov 26, 2010
    Messages:
    4
    Unfortunately, I've already run the aggressive fixit, which hasn't fixed it. Not sure if there's much point doing it manually?
     
  8. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,761
  9. Sponsor

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