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c_spursdll not found!

Discussion in 'Windows XP' started by LANDROVER, Oct 20, 2006.

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  1. LANDROVER

    LANDROVER Thread Starter

    Joined:
    Dec 31, 2005
    Messages:
    50
    Hi folks

    I have a new HP laptop running on Win XP Prof. When I boot up, I get an error message saying: "Resource file <c_spursdll> not found!". I click "ok" in the error box and it disappears and there doesn't seem to be any problem with performance, software etc, but it's just irritating. I have done a web search for a download of this file, without success.

    Any suggestions?

    Thanks
    Landrover
     
  2. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,098
    Have you added anything new lately or delete a program lately?


    I would also do some Scans


    TrendMicro Housecall

    TrendMicro Housecall (Europe)

    • Click Scan Now. It's Free!
    • Read and put a Check next to Yes I accept the terms of use.
    • Click Launching HouseCall button.
    • If confirmed that HouseCall can run on your system, under Using Java-based HouseCall kernel click the Starting HouseCall button.
    • You may receive a Security Warning about the TrendMicro Java applet, click YES.
    • Under Scan complete computer for malware, grayware, and vulnerabilities click the Next button.
    • Please be patient while it installs, updates, and scans your system.
    • Once the scan is complete, it will take you to the summary page.
    • Under Cleanup options, choose clean all detected infections automatically.
    • Click the Clean now button.
    • If anything was found you will prompted to run the scan again, you can just close the browser window.
     
  3. LANDROVER

    LANDROVER Thread Starter

    Joined:
    Dec 31, 2005
    Messages:
    50
    I have installed various software, like MS office, Endnote, Adobe Photoshope, Cleanup, Registry Mechanic, Spywareblaster and Trend Micro. I have done a scan with latest Trend Micro updates and all was clean. Can't remember deleting any programs.

    :confused:
     
  4. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    To download HJTsetup.exe To Download HijackThis go to the following: http://www.thespykiller.co.uk/forum/index.php?action=tpmod;dl=item5
    Filename = 1137518044HJTsetup.exe
    Save the file to your desktop.
    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\HijackThis.
    Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialog box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

    A security expert should take a look at your log - please be patient.
     
  5. LANDROVER

    LANDROVER Thread Starter

    Joined:
    Dec 31, 2005
    Messages:
    50
    Here you go:

    Logfile of HijackThis v1.99.1
    Scan saved at 02:33:57 PM, on 2006/10/20
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\SYSTEM32\SVCHOST.EXE
    C:\WINDOWS\system32\IFXTCS.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\PROGRAM FILES\TISCALI\TISCALI WEB FILTER\DIFSVC.EXE
    C:\WINDOWS\system32\IFXSPMGT.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\PCCTLCOM.EXE
    C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Novadigm\ManagementAgent\nvdkit.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    C:\WINDOWS\SYSTEM32\MQSVC.EXE
    C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\WINDOWS\system32\mqtgsvc.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\HPQ\IAM\bin\asghost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
    C:\WINDOWS\system32\AccelerometerSt.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
    C:\WINDOWS\SMINST\Scheduler.exe
    C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
    C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
    C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
    C:\WINDOWS\System32\vssvc.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
    O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
    O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
    O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
    O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
    O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [WebFilter] C:\Program Files\Tiscali\Tiscali Web Filter\difapp.exe /defuser
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = ?
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Bluetooth.lnk = ?
    O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
    O17 - HKLM\System\CCS\Services\Tcpip\..\{17FB3F5F-B74D-4145-8391-DB55AF15A795}: NameServer = 196.41.128.251 196.41.128.240
    O17 - HKLM\System\CS1\Services\Tcpip\..\{17FB3F5F-B74D-4145-8391-DB55AF15A795}: NameServer = 196.41.128.251 196.41.128.240
    O20 - Winlogon Notify: IfxWlxEN - C:\WINDOWS\SYSTEM32\IfxWlxEN.dll
    O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
    O23 - Service: Datapol Web Filter Service (difsvc) - Unknown owner - C:\Program Files\Tiscali\Tiscali Web Filter\difsvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\IFXSPMGT.exe
    O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
    O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Radia Management Agent (rma) - Unknown owner - C:/Novadigm/ManagementAgent/nvdkit.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
     
  6. SkimoreonHood

    SkimoreonHood

    Joined:
    Oct 27, 2006
    Messages:
    1
    I generate this problem everytime I run a registry cleaner on an HP laptop.

    You can probably fix it by going to add/remove programs and running repair, or re-install the "HP embedded security for protect tools" application.

    Good luck!
     
  7. LANDROVER

    LANDROVER Thread Starter

    Joined:
    Dec 31, 2005
    Messages:
    50
    Thanks. Will try.
     
  8. Sins

    Sins

    Joined:
    Nov 11, 1999
    Messages:
    462
    Here is the deal.

    This happened to me also. You don't need to reinstall, since the only the registry entry of the file was deleted, not the file itself. Just start regedit and navigate into HKEY_LOCAL_MACHINE\Software\Infenion\TPM Software and insert a new string value named "C_SpURsDll" with the contents "C:\Program Files\ProtectTools\Embedded Security Software\IfxSpURs%s.dll" (both without the ""). After a restart, credential manager will work properly.

    When using your regcleaner, be sure to put the path I wrote to the ignore list.
     
  9. chrisk64

    chrisk64

    Joined:
    Jul 30, 2007
    Messages:
    2
    I had the version installed in 2 languages those conflicted. After deinstalling the last one, the problem was solved.
    Furthermore during the installation the new software gave me the error chip not available. So probably that's the main reason.
     
  10. me7799

    me7799

    Joined:
    Sep 28, 2007
    Messages:
    1
    Thanks a lot, you were right on the money,
    Note for others, check the file path to ensure it reflects your file structure
    I use &#8220;Max Registry Cleaner&#8221; but I am not sure yet how to ensure it does not delete the path next time round. Have tried once already but without luck.
    Any ideas?
     
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