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Cable Connection but IE Lagging

Discussion in 'Web & Email' started by FZWG, Sep 19, 2003.

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  1. FZWG

    FZWG Thread Starter

    Joined:
    Dec 17, 2000
    Messages:
    974
    Appreciate some assistance.

    Trying to help someone with a cable ISP, but complaining that IE browser is awfully slow.

    OS=WMe
    CPU=AMD900MHz
    RAM=128MB

    Already ran Spybot S&D and AdAware to remove spyware, etc.

    Also ran and removed undesirable entries from HijackThis!.

    Repaired IE 6.0

    Cleaned the caches in DOS (History, temporary internet files, cookies)

    Used MSConfig to disable programs running at startup.

    After all of the above, no progress, IE still lagging.

    The fellow has the free version of Zone Alarm, and also Norton Antivirus running. Thinking about disabling Zone Alarm and see how that goes.

    Have never used Zone Alarm (in any of its versions).

    Q#1 How does one go about disabling the free version of ZA to see if this is the culprit?

    Q#2 Any ideas of anything else one can try to see if the browsing experience becomes speedier?

    Thank you in advance for your help.
     
  2. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    You'll need to do an on-line virus scan to get nearer the end of your troubleshooting at http://housecall.trendmicro.com

    Just get free Sygate from http://download.com.com/3000-2092-10184369.html?tag=lst-0-1 ; uninstall ZA in the Add/Remove Programs control panel then install Sygate.

    ***

    Check your available resources by right-clicking My Computer; clicking Properties; Click the Performance tab. Resources available are displayed as percent there at top. Check it when you get done running the System Configuration Utility mentioned below.

    Click the Start button; Run; type 'msconfig', without the quotation marks, in the Run box and click OK; Then click the Startup tab; Uncheck anything you don't need running in the background. For reference on what's not needed running in the background in the System Configuration Utility, view this website first and print out the list:

    http://www2.whidbey.net/djdenham/Running_items.htm

    It's important that you print out the above mentioned list. The site provides a printer friendly link.

    In the System Configuration Utility (SCU), you can uncheck programs you suspect one at a time and restart your computer. If something doesn't work right, you can always go back into the SCU and re-check it and restart your computer via the Start button. The changes are completely reversible by re-checking an item in SCU or by selecting Normal Startup under the General tab in the SCU and all the programs listed run when Windows starts as it was before you started.
     
  3. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    Lastly, you can call the target ISP's technical support toll free to inquire/complain about the service. With cable the bandwidth available to you is dependent on how many other users are actively using bandwidth on your 'trunk'. Sort of like the old telephone 'party-lines'. So there may very well be nothing at all you can do to speed up your connectivity (I doubt the browser is slow, just your connectivity) except with the some kind of DSL/ADSL. Those aren't limited by the number of other users on the access lines but are limited to around 15,000 feet from the phone office.
     
  4. FZWG

    FZWG Thread Starter

    Joined:
    Dec 17, 2000
    Messages:
    974
    Thank you for the info.

    Some of it has been done already, but will cross check it again.

    So, having cable is something like having the old telephone party lines. Never thought of it in those terms, but you have a point there.

    Like the signature on your posts. Very true.
     
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