Caller ID not working

I have a modem (USR 56K Voice Win) and answering machine software (Megaphone) that support caller id and had been working. Now all I get is unknown caller. I hooked up a phone with a caller id display on the same phone outlet as my computer and it does display the proper id so I know that I am getting the service. I tried installing another modem but it did the same thing (Creative Modem Blaster but I didn't like the way it worked so reinstalled the USR). This all started last year when I installed some new memory (128mb pc133) so I thought it might be the memory. I removed the memory but it still does the same so reinstalled the memory. Now am at a complete loss as to what to do.

Any replies will be greatly appreciated,

Hick

 

Hi,

Do you have Call Waiting/Caller ID? This is a free service by phone companies if you have Call Waiting and Caller ID. However, your computer will not tell you who is calling unless you have the Call Waiting/ Caller ID, but your phone system will with only the Call Waiting and Caller ID. If not, call up your phone company and tell them to hook up the additional service. I had the same problem with a USRobotics Modem and did not realize that Call Waiting/Caller ID was not the same as having Call Waiting and Caller ID.

 

Mark,

Thanks for the reply! I don't think I have call waiting/caller id, at least I have never requested it. I always dial with *70 to disable call waiting anyway. I use the free Buzme software for identifying callers. The only time I use, or want,caller id is when I am offline and using the computer as an answering machine. This is the way it used to work, at least.