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Calling all Word guru's - What's the trick to this?

Discussion in 'Business Applications' started by kramerica, Aug 21, 2018.

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  1. kramerica

    kramerica Thread Starter

    Jan 17, 2016
    Hi all

    At work everyday I am required to scan media articles then copy’n’paste anything relevant to my section into a Word 2016 document. Yesterday after pasting a specific article, all the text appeared as square hollow building blocks.

    Can anyone clarify why this is happening when the original source is in legible English text - and possibly a cure?

    Thanks in advance
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Nov 28, 2005
    First Name:
    I am trying to figure out your usage of the word "scan".

    1) Are you using a web browser to visit relevant websites, visually scanning through the site's web pages, and copying blocks of textual content from the page?


    2) Are you using a hardware scanner to capture the content of printed pages (say from a magazine) and using Optical Character Recognition (OCR) software to extract the text from the scanned page to some kind of file?

    In the first case, is this problem only occurring on some websites or on all websites? If it is only happening on some websites, it is possible that the site owners prohibit copying their content and have taken active measures to make such copying very difficult. If it is happening on all websites please provide us to a publicly accessible web page that is an example of your problem.

    In the second case, please provide details of your scanning and OCR process, including the names and model numbers of the hardware and software involved.
  3. wr7777


    Mar 24, 2018
    One solution might be to copy the text into a Notepad document and then copy from there to your Word document. I do this quite often when copying to Excel, as it usually removes all formatting.
  4. kramerica

    kramerica Thread Starter

    Jan 17, 2016
    Hi guys/gals

    I should have mentioned in my initial post that the workplace has a media section who send multiple media clips in a email; how they obtain the scans, and what equipment they use - I have no idea. The workstations here do not have their own scanners. And I played with Words Advanced 'cut, copy and paste' settings as well as tried using other text editors.

    Every other media clip pasted into a Word document cooperates and retained its text as expected
  5. dvk01

    dvk01 Moderator Malware Specialist

    Dec 14, 2002
    First Name:
    That sounds like they are webpage "scans"

    it is very possible that the webpage is using a non standard font that your computer doesn't have installed
    In that case, word & other programs will generally just put squares as it doesn't know what to do

    Word has the annoying feature of trying to insert as html format
    you can right click to paste But use the txt only option not either of the formatting options.

    If that doesn't work then try copy to notepad first & see if that defaults to a font that your computer recognises. However you will lose all layout & formatting

    Otherwise you need to find what font is being used & install that font
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