Camcorder is an unknown device

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sievehead

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Apr 16, 2010
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5
Hello,

i have a jvc gr-d240ek digital video camcorder. it has a 1394 dv out socket. i have 2 laptops. neither has a 1394 socket. one is running windows 7 and the other is xp. i bought a cable that attaches to the dv out port on the camera and has a usb thing at the other end. when i plug it into either laptop it shows as an unknown device. help? i don't know what to do next. i thought that it might be something to do with a driver, so i have searched for hours for a driver for this camera but not found anything. looking forward to your help.

sievehead
 
Joined
Jan 8, 2006
Messages
4,221
It may not work with an adapter type cable. You may need to connect it directly to a firewire port.

Can you test the camera on a different pc with a firewire port?
 

Triple6

Rob
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52,933
You're best bet is buy a PCMCIA/PCCard Firewire card or a ExprssSlot Firewire card depending on what your laptops support. I would trust these USB adapters, USB isn't good enough for these transfers anyway hence why Firewire is used on most camera's for video transfer and USB is there for picture transfers only.

Example:

PC Card: http://www.newegg.com/Product/Produ...31&cm_re=firewire_card-_-15-124-031-_-Product

Express Card: http://www.newegg.com/Product/Produ...04&cm_re=firewire_card-_-39-229-004-_-Product
 

sievehead

Thread Starter
Joined
Apr 16, 2010
Messages
5
thanks for your input. i have since changed one of my laptops. i now have one with a firewire port and have connected the camera to this laptop via 4 pin 1394 cable. this laptop is running windows xp. i gave up on the usb firewire thing - was not getting anywhere with it. anyway, guess what - still can't see this camera. thought it would just plugged and played. any thoughts?

many thanks.
 

Triple6

Rob
Retired Moderator
Joined
Dec 26, 2002
Messages
52,933
You need to use video capture software to get the video off it. I believe the latest version of Windows Movie Maker that comes with the Windows Live Essentials allows you to import video from a camcorder.
 

sievehead

Thread Starter
Joined
Apr 16, 2010
Messages
5
the manual does not mention using any software. it just says to connect the cable to the pc first, then the camera, then to turn the camera on. which i did. i'm assuming that movie maker will only be useful once my laptop recognises the camera and i can see it in my computer..? the manual does mention using either a jvc vc-vdv206u or jvc vdv204u dv cable. i am not using either of these. thought that jvc just want you to buy more of their branded goods, surely any 4 pin firewire cable would do the job..? thanks for your continued assistance, i appreciate it.
 

Triple6

Rob
Retired Moderator
Joined
Dec 26, 2002
Messages
52,933
If you want to transfer video from the camera you need software to do that. Windows Movie Maker is free, try it.
 
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