camcorder not recognized by computer

I have a new panasonic SDR-h200 camcorder. This has a 30 gig HD to record video. when I attached the USB to the computer and camera, the HD was not recognized as being pluged in. USB port on computer works as I tested with another device. Software from Panasonic was loaded. any suggestions as to why the computer does not recognize the camera is attached?

 

I think that cam requires USB2.
If you have an older computer you might need to upgrade the USB.
Another consideration-don't plug the camera into a hub-always plug directly into the usb port on the computer. If all else fails try plugging cam into a friends newer computer and see if it works.

 

Needed external power for the camcorder. No where in the instruction book did it show or say that. Once I pluged in the external power the computer was able to read...thanks all for the help.

 

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