Camera on Windows 8.1 not working

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SimranAthwal

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Jul 3, 2018
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I've recently purchased a used Surface Pro 3 and every time I try opening up the built in camera app, it says "To get started, connect a camera".

I've tried numerous times to look up how to fix the situation like go into my device manager settings, but there is no option whatsoever with "webcam, camera, or media" option. It's acting as if this laptop doesn't even have a webcam. I even updated this laptop completely but still doesn't work. I even downloaded a different camera app just to see if it was an error but even then, it says connect camera device.

Can someone please help on how to fix this problem. I purchased this laptop solely because I need a good functioning camera for work so this really sucks. Please help!
 

managed

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In Device Manager is there an 'Imaging Devices ' entry ?
 
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