1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Camera problem

Discussion in 'Networking' started by xblackrat, Sep 16, 2019.

  1. xblackrat

    xblackrat Thread Starter

    Feb 18, 2006
    Not sure where to post this so I apologise and mods please move or delete if necessary. I have purchased a V380 camera and have the V380 app installed on my iPhone. To view and operate the phone when connected to my house wifi works great. When I move out if the house wifi range the camera will not connect to the phone. Any suggestions please. Thanks.
  2. Couriant

    Couriant Trusted Advisor

    Mar 26, 2002
    First Name:
    it sounds like the camera is not set to be viewed from the outside, only in your network.

    You may need to contact the vendor to find out how you would be able to access the cameras from the outside


    I would think that your network needs to forward ports to allow the outside traffic.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!


Short URL to this thread: https://techguy.org/1233052

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice