I have just got a dialup connection to get into the net. This is the first time I have connected to the net from my home computer. However after connecting for the first time, after a couple of minutes I got the error:
LSA Shell (Export Version) has encountered a problem and needs to close. We are sorry for the inconvenience.
And it asked me if I wanted to contact Microsoft about it.
It gave mentioned the following files. I cant remember what it said about them.
C:\DOCUME~1\guy\LOCALS~1\Temp\WER5.tmp.dir00\lsass.exe.mdmp
C:\DOCUME~1\guy\LOCALS~1\Temp\WER5.tmp.dir00\appcompat.txt
After a couple of minutes a window popped up saying that the system was going down saying:
system32/lsass.exe had terminated.
I connected a few times more and a couple of times a grey window popped up saying that spyware was on my system. And once my anti-virus software found a virus.
I have no software to stop spyware and my anti-virus software (AVG anti-virus free addition) is a couple of months out of date. Unfortunately I cant stay online long enough to sort this out. Also AVG anti-virus was unable to get online to get its update.
My system is stable when Im offline.
My ISP is suffolkonline.net
Im not sure if this is the right forum for this problem, but I dont know what the problem is!
What is the best thing so do to solve these problems? Your help would be appreciated.
Sharker.
LSA Shell (Export Version) has encountered a problem and needs to close. We are sorry for the inconvenience.
And it asked me if I wanted to contact Microsoft about it.
It gave mentioned the following files. I cant remember what it said about them.
C:\DOCUME~1\guy\LOCALS~1\Temp\WER5.tmp.dir00\lsass.exe.mdmp
C:\DOCUME~1\guy\LOCALS~1\Temp\WER5.tmp.dir00\appcompat.txt
After a couple of minutes a window popped up saying that the system was going down saying:
system32/lsass.exe had terminated.
I connected a few times more and a couple of times a grey window popped up saying that spyware was on my system. And once my anti-virus software found a virus.
I have no software to stop spyware and my anti-virus software (AVG anti-virus free addition) is a couple of months out of date. Unfortunately I cant stay online long enough to sort this out. Also AVG anti-virus was unable to get online to get its update.
My system is stable when Im offline.
My ISP is suffolkonline.net
Im not sure if this is the right forum for this problem, but I dont know what the problem is!
What is the best thing so do to solve these problems? Your help would be appreciated.
Sharker.