Can’t access anything

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Sarahmay17

Thread Starter
Joined
Aug 10, 2020
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1
I have some how locked my self out of everything on my computer

everything I have tried says access denied need admin approval

has blue and yellow shield

I can’t factory reset as it also won’t let me
 

blues_harp28

Trusted Advisor
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Joined
Jan 9, 2005
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19,078
Hi, helping with forgotten passwords is against the forum rules.

What is the make and model number of your pc?
 

Couriant

James
Trusted Advisor
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Joined
Mar 26, 2002
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36,888
Hi, helping with forgotten passwords is against the forum rules.

What is the make and model number of your pc?
Also if you can, can you submit a picture of this blue/yellow shield? I suspect it may be more malware related.
 
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