Can’t access anything

Sarahmay17

Thread Starter
Joined
Aug 10, 2020
Messages
1
I have some how locked my self out of everything on my computer

everything I have tried says access denied need admin approval

has blue and yellow shield

I can’t factory reset as it also won’t let me
 

blues_harp28

Trusted Advisor
Spam Fighter
Joined
Jan 9, 2005
Messages
19,063
Hi, helping with forgotten passwords is against the forum rules.

What is the make and model number of your pc?
 

Couriant

James
Trusted Advisor
Spam Fighter
Joined
Mar 26, 2002
Messages
36,769
Hi, helping with forgotten passwords is against the forum rules.

What is the make and model number of your pc?
Also if you can, can you submit a picture of this blue/yellow shield? I suspect it may be more malware related.
 

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