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Can’t browse

Discussion in 'Networking' started by Tae273, Nov 19, 2018.

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  1. Tae273

    Tae273 Thread Starter

    Joined:
    Nov 19, 2018
    Messages:
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    Hey, I was using my mobile hotspot to connect to the internet on my windows 10 samsung laptop, when out of no where it just stopped working, like I was in the middle of watching netflix and then the show just randomly stopped. It says I am still connected to the internet but when I try to browse on any website it says ‘This site can not be reached’ Ive done the diagnostics they say its nothing wrong, checked the LAN settings, nothing’s working can someone help please?
     
  2. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    3,430
    Does your mobile hotspot account have a certain MB or GB data limit?

    As long your Samsung laptop is close to and connected to your mobile hotspot it is going to think that everything is great. It has no idea if your hotspot is actually connected to the internet or not.
     
  3. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
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    First Name:
    James
    Make sure that your phone can browse as well.
     
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