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Can’t clear old ipadmini

645 views 2 replies 3 participants last post by  Couriant 
#1 ·
I can use my 4 digit code to open my I pad mini but when I go to reset all it asks for the 4 digit code and it doesn’t accept the code.
I want to clear the old I pad as I’ve loaded a new one. Why doesn’t it allow the same code that let me open the iPad?
 
#2 ·
Hello there! Welcome!

Not sure what is going on... there should only be one code for that. Have you tried connecting to Itunes and clearing it that way?

Have you tried a reset?:

  1. Press the Home button and the On/Off button at the same time. Keep holding the buttons down until after the screen turns black and the iPad starts up again.
  2. When the Apple logo appears on the screen, release the buttons.
 
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