Can’t connect to Internet (Moved from Windows Vista forum)

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Mzklvr4

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I followed some instructions that brought me to the Windows IP Configuration on the notebook. I don’t know where to go from here. What do I do with the results? I feel like I have opened Pandora’s box
 

Couriant

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Welcome!

Judging from what you have wrote, you are not able to go to the internet on a laptop/notebook? These machines are usually wireless so to confirm:

You have a wireless network in your home/work?
If so are you able to see it in the wireless network list (typically on the bottom right, in the signal bar icon)
If you are able to see the network, what happens when you select it to connect?
 

Mzklvr4

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It says I’m connected, but when I try to access a website it then says I’m not connected
 

Couriant

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OK, and this is for all websites?

Please can you provide this information:

Go to Command Prompt and type ipconfig /all and press enter.

Please provide the information that is listed under Wireless Connection.
 

Couriant

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Your wireless adapter (Atheros AR5007) has known to be a problem. What make / model is your computer?
 

TerryNet

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The following was put together mostly by etaf with a little help from me.

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Atheros Wireless Adapter - AR5007EG & AR5007

Since about 2010 we have been seeing a lot of problems with the above adapters, mainly concerning WPA and WPA2 encryption and mainly on windows Vista.
We have seen just a couple of issues on other windows operating system, windows XP and windows 7.

Windows XP:- A driver update has resolved the issue
Windows 7 :- No conclusive results for a fix

The wireless adapter gets an IP configuration, and shows as connected, but communication is non-existent or sporadic.

Log into the Router and disable the wireless security and see if you are now able to connect to the internet and surf OK.


Here are a number of possible solutions

--- 1) In Device Manager right click on the wireless adapter and "update driver."

--- 2) Download and install the latest wireless driver from your laptop manufacturer's web site support section,

--- 3) On one occasion re-setting the router back to factory default and re-configuring the router settings has resolved the issue

--- 4) The majority of members, have now used the drivers from the atheros driver site, which has resolved the issue.
- see below for direct links for windows vista and the link for all Atheros adapters and supported operating systems

Qualcomm Atheros drivers is a site to try.

AR5007
Vista 32 / 64 Bit
Direct link Drivers for Atheros AR5007 and Windows Vista 32 / 64 bit
You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started


AR5007EG
Vista 32 / 64 Bit
Direct link Drivers for Atheros AR5007EG and Windows Vista 32 / 64 bit
You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started


Drivers for the other windows operating system
http://www.atheros.cz/atheros-wireless-drivers.php
You need to look down the page for your particular adapter model and then look across the columns to find your windows version.
Now click on the blue tick mark in the column under your windows version.
This will open another page for that particular adapter and that windows version.

Now click on the download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started

Assuming that after all the above the wireless still does not connect to the internet, all I can suggest is to use wireless security of WEP or to get an external USB wireless card.

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