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can anyone help

Discussion in 'Windows XP' started by sylvia,ann, Jul 31, 2006.

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  1. sylvia,ann

    sylvia,ann Thread Starter

    Joined:
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    For the past two days when I have tried tp get into internet explorer i get the message the page cannot be displayed
    I have phoned my isp and they were no help sometimes I can get into my favorite web pages but not all of them but my home page does not come up at all.
    This computer is windows xp and only 3 weeks old
    so am baffled to say the least
     
  2. Jimmy the Hand

    Jimmy the Hand

    Joined:
    Jul 28, 2006
    Messages:
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    What is the type of your internet connection (DSL, Cable, etc)?

    Try another browser, like Firefox, to see if the problem is tied to internet Explorer.
     
  3. sylvia,ann

    sylvia,ann Thread Starter

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    i have broadband
     
  4. Jimmy the Hand

    Jimmy the Hand

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    I might be wrong, but DSL, Cable, LAN, etc. all are broadband connections...
    I'm asking because with DSL connection I know about something which can cause just the symptoms you desribed.
     
  5. sylvia,ann

    sylvia,ann Thread Starter

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    Jun 26, 2004
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    sorry I am not very good with knowing things like this is there anywere I could find out please what i am on
     
  6. sylvia,ann

    sylvia,ann Thread Starter

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    Messages:
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    just looked at my internet connection it says lan or high speed internet is that what you meen
     
  7. ozrom1e

    ozrom1e

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    May 15, 2006
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    To download HJTsetup.exe To Download HijackThis go to the following: http://www.thespykiller.co.uk/forum/index.php?action=tpmod;dl=item5
    Filename = 1137518044HJTsetup.exe
    Save the file to your desktop.
    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\HijackThis.
    Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialog box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
    Open a TechSupportGuy forum Reply window for this thread, to have ready to paste the Hijackthis log into. Click once to place the typing cursor in the reply window.
    At the top of your TSG/browser window, hit Edit then Paste
    You should see your copied Hijackthis log appear in the reply space....then, submit the reply
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
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