can connect at home but not at my mom's house

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dsnjax

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Joined
Dec 26, 2010
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i can connect to my att uverse wireless router at home, but not to my parents att uverse router at their house. their laptop connects. but when i put in the password my connection times out. please HELP!!

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etaf

Wayne
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Joined
Oct 2, 2003
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65,487
are you sure you are entering the correct password ?

lets see an ipconfig /all from your home network ?



------------------------------------------------------------------------
ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the results in a reply here

Hold the Windows key and press R, then type CMD then press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

ipconfig /all > network.txt & network.txt

It will export the results to notepad and then automatically open notepad.

Now all you need to do is copy and paste those results to a reply here
to do that:
From the notepad menu - choose Edit - Select all
all the text will be highlighted
Next
From the notepad menu - choose Edit - Copy
Now go back to the forum - reply and then right click in the reply box and paste
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