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Can connect to internet, but not computers on network

Discussion in 'Networking' started by dlsayremn, Mar 5, 2009.

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  1. dlsayremn

    dlsayremn Thread Starter

    Joined:
    Feb 9, 2008
    Messages:
    1,862
    Came to pick some brains for help. Trying to help OP Rickman at Qwest.net forums. Told him I would post about problem over here

    Because of connectivity problems he has just switched his old Actiontec GT701-WG for a new Actiontec GT701-WG.

    His statement of problem,
    The Vista desktop is connected through ethernet and the XP laptop is wireless. I am on my own wireless network and both computers can access the Internet but cannot share files or printer.

    The Vista desktop will show the XP laptop in Network but clicking on it gets a "Cannot communicate message". On the XP laptop trying to see Workgroup computers gets a message "Network is not accessible. You might not have permissions.."

    I cannot ping one machine from the other. I never tried to ping them when file sharing/printing worked before but I would expect that they could. I seem to remember some setting on the modem that I was told to change to make the networking happen the first time, but it was years ago. Thank you for you help.

    What I have done so far.
    Asked how he tried to ping. Suggested if he pinged only by name to try pinging by actual IP address of each computer.
    Remember seeing a thread here about Hostname/IP Address resolution causing similar problem that was solved, but couldn't find it.

    Thanks DLSayremn
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    I suggest the person with the issue post directly. It's much easier to assist without a middleman, and if he can post there, he should be able to post here.
     
  3. dlsayremn

    dlsayremn Thread Starter

    Joined:
    Feb 9, 2008
    Messages:
    1,862
    I know John, will see if I can get him to come here.
     
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