can connect to internet tho connexted to router

[kinky1956]

Computer Dell Inspiron 1720
O/S: Vista Home Premium
fitted with Dell Wireless 1395 WLAN card


Router Netgear DG834G

if I do IPCONFIG /all it days DHCP enable = yes
Netbios over TCPIP = enabled
I can ping the router and can see the network drive attached to it

I have tried hard wiring the vista computer to the router but that does not work either.

I have an XP computer attached to the router by wireless and that is working fine

K

 

[attman]

I would guess that it's a DNS problem somewhere.

Have you tried pinging www.cisco.com?

 

[kinky1956]

Tried pinging www.cisco.com and www.yahoo.co.uk. both came back with 'ping request could not fnd host www.blah... Please check the name and try again.

 

[Everway9]

When did this problem start?

 

[kinky1956]

it comes and goes. usually manage to sort it by messing around with the settings, but I cant fix it this time. I really need to know what setting nis getting corrupted and then I can fix it easily.

 

[Everway9]

You could try setting your PC as a LAN client on your router if its not allready. Does rebooting the router solve the issue temporaraly?

 

[kinky1956]

turned the router off last night and powered it up this morning. no change
ran the setup disk that came with the router.no effect.

 

[JohnWill]

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

 

[Everway9]

WOW! This gut knows what he's going on about! (JohnWill).

 

[kinky1956]

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider). Orange.co.uk
Make and exact model of the broadband modem. Netgear DG834g
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless. Wireless
If wireless, encryption used, (none, WEP, WPA, or WPA2) WEP
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc. Vista home premium
The Internet Browser in use, IE, Firefox, Opera, etc. IE and firefox




Please give an exact description of your problem symptoms, including the exact text of any error messages.
NO connection to internet, or to www.routerlogin.com, but network drive attached to router works

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? Tried that - no chnage
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way? no
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue? n/a
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally? computer running XP working fine

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\USERS\GILL>ping 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:

Reply from 169.254.0.1: Destination net unreachable.
Reply from 169.254.0.1: Destination net unreachable.
Reply from 169.254.0.1: Destination net unreachable.
Reply from 169.254.0.1: Destination net unreachable.

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

C:\USERS\GILL>ping yshoo.com
Ping request could not find host yshoo.com. Please check the name and try again.


C:\USERS\GILL>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\USERS\GILL>nbtstat -n

Local Area Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Wireless Network Connection:
Node IpAddress: [169.254.0.4] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
GILL-PC <00> UNIQUE Registered
MSHOME <00> GROUP Registered
GILL-PC <20> UNIQUE Registered
MSHOME <1E> GROUP Registered
MSHOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\USERS\GILL>ipcpnfig /all
'IPCPNFIG' is not recognized as an internal or external command,
operable program or batch file.

C:\USERS\GILL>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : gill-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1395 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-16-44-A8-2D-BC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b800:f475:4c20:dcbf%10(Preferred)
IPv4 Address. . . . . . . . . . . : 169.254.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : 09 October 2008 10:34:27
Lease Expires . . . . . . . . . . : 10 October 2008 10:34:27
Default Gateway . . . . . . . . . : 169.254.0.1
DHCP Server . . . . . . . . . . . : 169.254.0.1
DHCPv6 IAID . . . . . . . . . . . : 167777860
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle
r
Physical Address. . . . . . . . . : 00-1D-09-C6-8E-9C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{3985E261-D4DE-4353-9B96-1EBF8E017
824}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:169.254.0.4%11(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\USERS\GILL>

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________
Microsoft MVP - User Desktop Experience

If you think experts are expensive, wait until you see what amateurs cost you!

 

[JohnWill]

TCP/IP stack repair options for use with Windows Vista.

Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

In the command prompt window that opens, type type the following commands:

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.

 

[kinky1956]

fraid that didnt fix it, but doing a reset of the router did, using a paperclip in the little hole, and rerunning the setup utility on the disk.

Wonder what had got corrupted?

Thanks for all the help

K

 

[Everway9]

Nice to know my suggestion of rebooting the router did solve the problem. LOL!

 

[JohnWill]

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