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Can connect to LAN but not on wireless network

Discussion in 'Networking' started by Strings12, Dec 26, 2013.

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  1. Strings12

    Strings12 Thread Starter

    Joined:
    Dec 26, 2013
    Messages:
    3
    Hi. This is my first post on this forum. :)

    I would like to ask some help regarding a problem with my internet connection. Connecting our separate PC and my Laptop to my LAN works perfectly fine but when I use our wireless network to connect my laptop and phone, that's when the problem occurs. I tried rebooting the router (unplugging the power switch, cables and such). And I also tried rebooting my phone and laptop but nothing works. I also tried looking at the router settings and tried changing the security settings to none to see if I can connect but still cant.
    I just don't know what the problem is. Can you help me?
    Thank you.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,992
    First Name:
    Terry
    Make sure you don't have MAC Address filtering enabled on the router.

    If your laptop is running Windows ...

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If your only email accounts are free (Hotmail, gmail, etc.) try this direct link. If you need help with a screen shot see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.

    Identify your network if it is not obvious.

    Also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. Strings12

    Strings12 Thread Starter

    Joined:
    Dec 26, 2013
    Messages:
    3
    I'm running windows 7 so Here are the results:

    [​IMG][/IMG]
    [​IMG]

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Denise>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Denise-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : domain.name

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : domain.name
    Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Contro
    ller (NDIS 6.20)
    Physical Address. . . . . . . . . : 00-26-22-98-58-C0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::45df:7e28:599c:15c1%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.254.102(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, December 27, 2013 1:53:35 PM
    Lease Expires . . . . . . . . . . : Monday, December 30, 2013 1:53:35 PM
    Default Gateway . . . . . . . . . : 192.168.254.254
    DHCP Server . . . . . . . . . . . : 192.168.254.254
    DHCPv6 IAID . . . . . . . . . . . : 285222434
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-28-6B-AF-00-26-22-98-58-C0

    DNS Servers . . . . . . . . . . . : 192.168.254.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
    Physical Address. . . . . . . . . : 90-4C-E5-35-0E-95
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.domain.name:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : domain.name
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:427:1193:3f57:199(Prefer
    red)
    Link-local IPv6 Address . . . . . : fe80::427:1193:3f57:199%18(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{446AFA28-542F-4087-AE31-678B7F6A0751}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\Denise>ipconfig/all
     
  4. Strings12

    Strings12 Thread Starter

    Joined:
    Dec 26, 2013
    Messages:
    3
    Also I tried contacting my ISP for some help. And she instructed me to change my SSID and my encryption and so I did. I changed my SSID and changed my encryption to WPA2 and somehow my phone got connected to the network it but my laptop still couldnt connect to the network.
     
  5. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,992
    First Name:
    Terry
    What exactly happens when you try to connect?

    Try with encryption disabled.
     
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