1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Can I clean install Windows 10 when computer won't boot

Discussion in 'Windows 10' started by MPeg3, Jan 20, 2016.

Thread Status:
Not open for further replies.
  1. MPeg3

    MPeg3 Thread Starter

    Sep 13, 2004
    I tried to go back to Windows 7 from Windows 10. Then I decided I wanted to restore it to the way I originally had it set up when I first got it by using my Macrium Reflect disk image. I booted it with the PC version boot disk that Macrium Reflect created and started the process. After several minutes and 11% done, it gave me a Code 22 broken pipeline message and quit. Now I can't boot the laptop at all. I'm wondering if I can download and install Windows 10. I do still have my Windows 7 product key.

    I'm having trouble downloading it as I only have my Mac to do it on and the download site keeps recognizing that it isn't the right OS.

    Can this be done and if so, is there any way around the OS issue?

    P.S. Having booted it with a Zorin DVD, I see an Acer Recovery file and a BOOTSECT.BAK. I'm wondering if there is any way to access something there and restore what Macrium Reflect screwed up??

    Last edited: Jan 21, 2016
  2. Triple6

    Triple6 Moderator

    Dec 26, 2002
    First Name:
    You may need to use a Windows PC to create the Windows 10 ISO but once you do you can reinstall Windows 10, you do not need to enter any key if it asks, just skip that step. So maybe use a friends to download and create the Windows 10 installation media(USB stick or DVD). You can also download Windows 7 if you do not have a disc for that.

    Windows 10 Download tool: https://www.microsoft.com/en-ca/software-download/windows10

    Windows 7 download: https://www.microsoft.com/en-ca/software-download/windows7
  3. timothycochran


    Jul 6, 2015
    First Name:
    In the process of doing that right now.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1164569

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice