1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Can I remove O9 & O11 entries in my HJT log?

Discussion in 'Virus & Other Malware Removal' started by chip718, Mar 17, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. chip718

    chip718 Thread Starter

    Joined:
    Jan 14, 2004
    Messages:
    20
    Hi. I was wondering if someone could take a look at my HJT log. My PC is running really sluggish lately. I see a few entries that look fishy. Especially:

    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O11 - Options group: [INTERNATIONAL] International*

    Thanks in advance for any info.

    Logfile of HijackThis v1.99.1
    Scan saved at 10:58:46 AM, on 3/17/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16414)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\Ati2evxx.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\WINNT\system32\Ati2evxx.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\CTHELPER.EXE
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\$ISR\$APP\ISRMonitor.exe
    C:\Program Files\Common Files\AOL\1141669116\ee\AOLSoftware.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\$ISR\0\ISRService.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\wwSecure.exe
    C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
    C:\Program Files\Raxco\PerfectDisk\PDSched.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
    C:\WINNT\system32\msiexec.exe
    C:\Program Files\America Online 9.0\waol.exe
    C:\Program Files\America Online 9.0\shellmon.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gateway.net
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
    O4 - HKLM\..\Run: [ISR_MONITOR] C:\$ISR\$APP\ISRMonitor.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1141669116\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0\AOL.EXE" -b
    O4 - HKCU\..\RunOnce: [Index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "Owner"
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: APC UPS Status.lnk = C:\Program Files\APC\APC PowerChute Personal Edition\Display.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O11 - Options group: [INTERNATIONAL] International*
    O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
    O15 - Trusted Zone: *.amazon.com
    O15 - Trusted Zone: *.apple.com
    O15 - Trusted Zone: *.gateway.com
    O15 - Trusted Zone: *.hushmail.com
    O15 - Trusted Zone: *.macromedia.com
    O15 - Trusted Zone: *.napster.com
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sd...ad/tgctlcm.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1120680419203
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1143494315390
    O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINNT\system32\WPDShServiceObj.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINNT\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINNT\system32\ati2sgag.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: FirstDefense-ISR Service (ISRService) - Raxco Software, Inc. - C:\$ISR\0\ISRService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
    O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe
    O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
    O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINNT\system32\wwSecure.exe
     
  2. Byteman

    Byteman Gone but Never Forgotten

    Joined:
    Jan 24, 2002
    Messages:
    17,742
    Hi, Those entries are standard to see in HJT logs, they were from recent Windows Updates to SP 2, I don't have any other info on them but can tell you it is not neccessary or advised to fix them with Hijackthis....quite often, HJT shows these but the files are there, just not active at present.

    The rest looks OK as far as anything bad.

    You must have had some Norton products installed, I see Live Update in the log, and you are using AVG Antivirus, what can you tell me about Norton- is it uninstalled and you are not going to use it again, or is it
    set to not be running when Windows is?
     
  3. chip718

    chip718 Thread Starter

    Joined:
    Jan 14, 2004
    Messages:
    20
    Thanks so much for your reply. I am glad to hear that my log was clean. Yes. I did install Norton Anti-virus a few months ago. After the install the program was giving my system noting but problems, so I uninstalled it and started using AVG.

    Thanks again for your help.
     
  4. Byteman

    Byteman Gone but Never Forgotten

    Joined:
    Jan 24, 2002
    Messages:
    17,742
    Hi, Then you need to go back into Control Panel> and Add/Remove programs, and uninstall the other parts of the Norton product.

    Symantec or Norton Live Update

    There might be others, too.

    If you post the list as below I can take a look to see which.

    Open Hijack This and click on the "Open the Misc Tools Section" button. Click on the "Open Uninstall Manager" button. Click the "Save List" botton. Copy and paste that list here please.

    I have to leave for a half hour or so, but I will check back here.
     
  5. chip718

    chip718 Thread Starter

    Joined:
    Jan 14, 2004
    Messages:
    20
    Thanks again. Heres the list:

    Ad-Aware SE Professional
    Adobe Bridge 1.0
    Adobe Common File Installer
    Adobe Help Center 1.0
    Adobe Photoshop 7.0
    Adobe Photoshop CS2
    Adobe Reader 7.0.9
    Adobe Stock Photos 1.0
    Adobe SVG Viewer 3.0
    Adobe Type Manager Deluxe 4.1
    Ahead Nero BurnRights
    Alien Skin Eye Candy 5 Textures
    Allofmp3 Explorer
    America Online (Choose which version to remove)
    American Greetings CreataCard
    AOL Coach Version 2.0(Build:20041026.5 en)
    AOL Deskbar
    AOL Spyware Protection
    AOL Toolbar
    AOL Uninstaller (Choose which Products to Remove)
    AOL You've Got Pictures Screensaver
    APC PowerChute Personal Edition
    a-squared Free 2.0
    ATI Control Panel
    ATI Display Driver
    Audacity 1.0.0
    AVG Free Edition
    AviSynth 2.5
    Bejeweled 2 Deluxe 1.0
    Brain Booster
    Canon Camera Access Library
    Canon Camera Support Core Library
    Canon Camera Window DC_DV 5 for ZoomBrowser EX
    Canon Camera Window DC_DV 6 for ZoomBrowser EX
    Canon Camera Window MC 6 for ZoomBrowser EX
    Canon G.726 WMP-Decoder
    Canon MovieEdit Task for ZoomBrowser EX
    Canon MP Drivers
    Canon MP Toolbox 4.1.1.0.mp10
    Canon RAW Image Task for ZoomBrowser EX
    Canon RemoteCapture Task for ZoomBrowser EX
    Canon Utilities Easy-PhotoPrint
    Canon Utilities Easy-PhotoPrint Plus
    Canon Utilities EOS Utility
    Canon Utilities PhotoStitch
    Canon Utilities ZoomBrowser EX
    CCleaner (remove only)
    Citi Virtual Account Numbers
    CodeStuff Starter
    CorelDRAW Graphics Suite X3
    Creative Driver
    DoMore
    DVArchive V3.1
    DVD
    DVD Decrypter (Remove Only)
    DVD Shrink 3.2
    DVDFab Decrypter 2.9.3.2
    DVDFab Gold 2.82
    DVDFab Platinum 3.0.8.6
    DVD-lab PRO 1.53
    Dynomite Deluxe 2.56k
    EN
    EVEREST Professional v1.51
    Final Draft 7
    FlashGet(JetCar)
    FontNav
    Gateway Ink Monitor
    Gateway Rhapsody
    Google Earth
    HijackThis 1.99.1
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB926239)
    iISystem Wiper 2.4.1
    Intel(R) 537EP Data Fax Modem
    Intel(R) Active Monitor
    Intel(R) PRO Network Adapters and Drivers
    Intel(R) PROSet
    InterActual Player
    iPod for Windows 2006-01-10
    iPod Update 2004-04-28
    iTunes
    Java 2 Runtime Environment, SE v1.4.2
    Learn2 Player (Uninstall Only)
    Logitech Desktop Messenger
    Logitech Harmony Remote Client
    Logitech iTouch Software
    Logitech MouseWare 9.79.1
    Macromedia Dreamweaver 8
    Macromedia Dreamweaver MX 2004
    Macromedia Extension Manager
    Macromedia Fireworks 8
    Macromedia Fireworks MX 2004
    Macromedia Flash MX 2004
    Macromedia Flash Player 8
    MacromediaDreamweaver MX
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB886903)
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Data Access Components KB870669
    Microsoft Encarta Encyclopedia Standard 2005
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Learning and Research Plus Support Files
    Microsoft Money 2005
    Microsoft National Language Support Downlevel APIs
    Microsoft Picture It! Premium 10
    Microsoft Streets and Trips 2005
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Web Publishing Wizard 1.52
    Microsoft Word 2002
    Microsoft Works
    Microsoft Works 2005 Setup Launcher
    Microsoft Works Suite Add-in for Microsoft Word
    Mozilla Firefox (0.9.3)
    MSN
    MSN Internet Software
    MSN Messenger 5.0
    MSN Music Assistant
    MSXML 4.0 SP2 (KB925672)
    MSXML 4.0 SP2 (KB927978)
    Musicmatch® Jukebox
    Napster
    Napster Burn Engine
    Nero Digital
    Nero OEM
    PC-Doctor for Windows
    PerfectDisk
    Poopli Updater v.1.0.300
    PrintMaster
    Pure Networks Port Magic
    Quicken 2004
    QuickTime
    RealPlayer
    ResumeMaker
    Roxio Burn Engine
    Samsung CamCorder Driver
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB883939)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB896688)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899588)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB903235)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911280)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912812)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913446)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920214)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921883)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925486)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Shockwave
    Spybot - Search & Destroy 1.4
    SpywareBlaster v3.5.1
    SpywareGuard v2.2
    SureThing CD Labeler Deluxe 4
    Sygate Personal Firewall Pro
    TopStyle (Version 2.5)
    TPP Storage Driver Installation
    tunebite 2.2.0.3
    TurboTax Deluxe Deduction Maximizer 2006
    TurboTax ItsDeductible 2006
    Ulead DVD MovieFactory 3 Disc Creator Trial
    Ulead Photo Express 4.0 SE
    Ulead VideoStudio 7 SE DVD
    Update for Windows XP (KB894391)
    Update for Windows XP (KB896727)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB929338)
    Update for Windows XP (KB931836)
    Update Manager
    USB Storage Adapter (TPP)
    USB Storage Adapter V2 (TPP)
    USB Storage Adapter V3 (TPP)
    VBA
    Verizon Broadband Toolbar
    Verizon Online Help & Support
    Verizon Servicepoint 1.3.21
    VideoReDo/Plus Version 2-2-1-445
    Viewpoint Media Player
    WexTech AnswerWorks
    Window Washer
    Windows Genuine Advantage v1.3.0254.0
    Windows Installer 3.1 (KB893803)
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Media Encoder 9 Series
    Windows Media Encoder 9 Series
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Hotfix - KB834707
    Windows XP Hotfix - KB867282
    Windows XP Hotfix - KB873333
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885884
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB887742
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890047
    Windows XP Hotfix - KB890175
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB890923
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB893066
    Windows XP Hotfix - KB893086
    Windows XP Service Pack 2
    Xara3D6
    Yahoo! Toolbar
     
  6. Byteman

    Byteman Gone but Never Forgotten

    Joined:
    Jan 24, 2002
    Messages:
    17,742
    Hi, I think the Symantec items are OK, now that I have this list...since your computer probably came with PC Doctor which is from Symantec. I am not 100% sure it uses Live Update, but, for now leave things as they are, it can't hurt anything.


    As soon as I have time, I will try to look up info for you and post it here, but it may not be tonite!
     
  7. chip718

    chip718 Thread Starter

    Joined:
    Jan 14, 2004
    Messages:
    20
    No problem. Thanks again for all your info. Have a happy St. Pats!
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/552430

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice