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Can not change default email address in Microsoft Outlook 2003

Discussion in 'Business Applications' started by mike9inch, Aug 11, 2008.

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  1. mike9inch

    mike9inch Thread Starter

    Jul 12, 2005

    I have what I hope is a temporary need to change my default "from" email address.

    I have changed it from say aaa to bbb using tools/email/change/emailaddress and also rest the "more settings/reply email facility so replies go to my new email address too

    I have set the bbb as my default email account [using tools/email/set as default]

    Here is the problem;

    when I create "new" emails it correctly uses the new "bbb" email address as my from address.

    All seems to be OK.

    BUT IF I receive a reply to this email that I sent [that was sent out with my bbb email address] and THEN I try to REPLY to it - the reply email now shows at the top "this email will be sent via aaa" - rather than the bbb I want it too!].

    I hope I have explained it clearly - and you can see the frustration of the outloook programme.

    It is as though outlook simply refuses to recognise the new default email account I have set up!

    Frustrating to say the least - any technical help appreciated.


  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Nov 28, 2005
    First Name:
    By any chance do the bbb e-mail account settings in Outlook show your aaa address as a "Reply to" address? The entry can be found in "More settings ... -> General Tab" when the bbb account is open for editing.

    I don't have any other suggestions other than that.
  3. mike9inch

    mike9inch Thread Starter

    Jul 12, 2005
    Thanks for the suggestion Chuck, but I've checked it and its set correctly.

    I'm "tearing my hair out" on this - its just so annoying.

    Its almost as though once you have set up a default that if you ever change it then somewhere in outlook the old default is being remembered and used in some circumstances such I describe
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