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Can not change default email address in Microsoft Outlook 2003

Discussion in 'Business Applications' started by mike9inch, Aug 11, 2008.

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  1. mike9inch

    mike9inch Thread Starter

    Joined:
    Jul 12, 2005
    Messages:
    189
    Hi,

    I have what I hope is a temporary need to change my default "from" email address.

    I have changed it from say aaa to bbb using tools/email/change/emailaddress and also rest the "more settings/reply email facility so replies go to my new email address too


    I have set the bbb as my default email account [using tools/email/set as default]

    Here is the problem;

    when I create "new" emails it correctly uses the new "bbb" email address as my from address.

    All seems to be OK.

    BUT IF I receive a reply to this email that I sent [that was sent out with my bbb email address] and THEN I try to REPLY to it - the reply email now shows at the top "this email will be sent via aaa" - rather than the bbb I want it too!].

    I hope I have explained it clearly - and you can see the frustration of the outloook programme.

    It is as though outlook simply refuses to recognise the new default email account I have set up!

    Frustrating to say the least - any technical help appreciated.

    Cheers

    Mike
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Joined:
    Nov 28, 2005
    Messages:
    60,048
    First Name:
    Chuck
    By any chance do the bbb e-mail account settings in Outlook show your aaa address as a "Reply to" address? The entry can be found in "More settings ... -> General Tab" when the bbb account is open for editing.

    I don't have any other suggestions other than that.
     
  3. mike9inch

    mike9inch Thread Starter

    Joined:
    Jul 12, 2005
    Messages:
    189
    Thanks for the suggestion Chuck, but I've checked it and its set correctly.

    I'm "tearing my hair out" on this - its just so annoying.

    Its almost as though once you have set up a default that if you ever change it then somewhere in outlook the old default is being remembered and used in some circumstances such I describe
     
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