1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

can not communicate with primary dns server 198.168.1.1

Discussion in 'Networking' started by greenjeffro, May 2, 2009.

Thread Status:
Not open for further replies.
Advertisement
  1. greenjeffro

    greenjeffro Thread Starter

    Joined:
    May 2, 2009
    Messages:
    8
    i can connect to my linksys router but not the internet alot of people say that u just add a "DNS SERVER" can you help me please i need personal facts on me not in ganeral. i have windows vista home basic
     
  2. greenjeffro

    greenjeffro Thread Starter

    Joined:
    May 2, 2009
    Messages:
    8
    plz help me plz quick plz and simply explain
     
  3. tonio1979

    tonio1979

    Joined:
    Apr 11, 2009
    Messages:
    36
    set your connectio to:
    automatically detect ip/dns settings

    start > control panel > network and sharing centre

    click status of network card you use
    click on properties
    select internet protocol version 4 (IPV4)
    click on properties
    click on 'obtain an Ip address automatically'

    Ok your way out
    try to connect again

    tonio1979
     
  4. greenjeffro

    greenjeffro Thread Starter

    Joined:
    May 2, 2009
    Messages:
    8
    those already are my original settings plz helpme more i try to add a dns server to ipv/tcp 4 192.168.1.1 and it still doesnt work
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    Please supply the following info, exact make and models of the equipment please.

    Name of your ISP (Internet Service Provider).
    Make and exact model of the broadband modem.
    Make and exact model and hardware version of the router (if a separate unit).
    Model numbers can usually be obtained from the label on the device.
    Connection type, wired or wireless.
    If wireless, encryption used, (none, WEP, WPA, or WPA2)
    Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
    The Internet Browser in use, IE, Firefox, Opera, etc.




    Please give an exact description of your problem symptoms, including the exact text of any error messages.



    • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
    • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
    • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
    • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




    On any affected computer, I'd also like to see this:

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    Type the following commands on separate lines, following each one with the Enter key:

    PING 206.190.60.37

    PING yahoo.com

    NBTSTAT -n

    IPCONFIG /ALL


    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  6. greenjeffro

    greenjeffro Thread Starter

    Joined:
    May 2, 2009
    Messages:
    8
    Connection-specific DNS Suffix: westell.com
    Description: Broadcom 802.11 Multiband Network Adapter
    Physical Address: 00-1F-E1-C1-94-03
    DHCP Enabled: Yes
    IPv4 IP Address: 192.168.1.101
    IPv4 Subnet Mask: 255.255.255.0
    Lease Obtained: Sunday, May 03, 2009 9:08:47 AM
    Lease Expires: Monday, May 04, 2009 9:08:47 AM
    IPv4 Default Gateway: 192.168.1.1
    IPv4 DHCP Server: 192.168.1.1
    IPv4 DNS Server: 192.168.1.1
    IPv4 WINS Server:
    NetBIOS over Tcpip Enabled: Yes
    Link-local IPv6 Address: fe80::5d77:ad27:4dd7:49db%11
    IPv6 Default Gateway:
    IPv6 DNS Server:
     
  7. greenjeffro

    greenjeffro Thread Starter

    Joined:
    May 2, 2009
    Messages:
    8
    Microsoft Windows [Version 6.0.6001]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.
    C:\Users\abdul>ping 206.190.60.37
    Pinging 206.190.60.37 with 32 bytes of data:
    Request timed out.
    Request timed out.
    Request timed out.
    Request timed out.
    Ping statistics for 206.190.60.37:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
    C:\Users\abdul>ping yahoo.com
    Ping request could not find host yahoo.com. Please check the name and try again.

    C:\Users\abdul>nbtstat -n
    Local Area Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []
    No names in cache
    Wireless Network Connection:
    Node IpAddress: [192.168.1.101] Scope Id: []
    NetBIOS Local Name Table
    Name Type Status
    ---------------------------------------------
    ABDUL-PC <00> UNIQUE Registered
    WORKGROUP <00> GROUP Registered
    WORKGROUP <1E> GROUP Registered
    ABDUL-PC <20> UNIQUE Registered
    WORKGROUP <1D> UNIQUE Registered
    ..__MSBROWSE__.<01> GROUP Registered
    C:\Users\abdul>ipconfig /all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : abdul-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : westell.com
    Wireless LAN adapter Wireless Network Connection:
    Connection-specific DNS Suffix . : westell.com
    Description . . . . . . . . . . . : Broadcom 802.11 Multiband Network Adapter
    Physical Address. . . . . . . . . : 00-1F-E1-C1-94-03
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5d77:ad27:4dd7:49db%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Sunday, May 03, 2009 1:43:22 PM
    Lease Expires . . . . . . . . . . : Monday, May 04, 2009 1:43:22 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Local Area Connection:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controlle
    r
    Physical Address. . . . . . . . . : 00-1D-09-DB-F8-FF
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 6:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{B143DAE8-942A-435E-B932-6F2B591FF
    D40}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 7:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 11:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 12:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : westell.com
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    C:\Users\abdul>
     
  8. greenjeffro

    greenjeffro Thread Starter

    Joined:
    May 2, 2009
    Messages:
    8
    plz help me quick plz i donated money plz
     
  9. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    This is not a real-time support site. People here volunteer their time and post what and when they can. I'm sure TSG appreciates your donation, but it doesn't provide instantaneous help.
     
  10. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,409
    For us to help you, you need to help us. Start by providing all the information I requested.

    You skipped to the bottom of the message and did the IPCONFIG and PINGS, try adding the rest of the information.
     
  11. greenjeffro

    greenjeffro Thread Starter

    Joined:
    May 2, 2009
    Messages:
    8
    If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? no because its not a wire cable modem its a wireless router.
    For wireless issues, have you disabled all encryption on the router to see if you can connect that way? im already connected to the routernits just that it wont get to the internet.
    Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue? its the router's fault because other computers are connected to it. also "can not commmunicate with dns server 192.168.1.1 " and my options are nothing it just says we cannot repair the issue automatically
     
  12. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    In order to troubleshoot the problem, you have to provide the information requested.

    The cable modem obviously connects via wired Ethernet to the router. Unplug the modem, connect that Ethernet cable to your computer, and then plug the modem back in. Can you connect to the Internet?
     
  13. greenjeffro

    greenjeffro Thread Starter

    Joined:
    May 2, 2009
    Messages:
    8
    yes it works great with a wired connection i just provided all the info i know and people asked can someone plz help me
     
  14. ketsueki13

    ketsueki13

    Joined:
    Jun 13, 2004
    Messages:
    358
     
  15. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/823851