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Can not connect to a wireless network

Discussion in 'Networking' started by dennyw, Feb 22, 2012.

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  1. dennyw

    dennyw Thread Starter

    Joined:
    Feb 22, 2012
    Messages:
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    Hi I hope someone can help!

    I have lost all wireless connections on my lap top. My computer seems not to have any wireless connections available, although the wireless system is on and I can connect to it with other devises.
    This happened yesterday after I installed updates. I have also tried returning to the last restore point but that seems not to have worked.
    I have tried to the HP wireless assistant and that does not help matters.
    I have also tried going into the services settings and the WLAN auto config; this is where i find I get an error report Error 193:0xc1


    Can anyone help with the next step please
    P
     
  2. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
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    First Name:
    Cody
    Click Start.

    In the search bar type devmgmt.msc and hit Enter.

    Click the + next to the pane Network Adapters so it expands, showing all installed hardware.

    Take a screenshot of this window and attach the file in your next post.

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.

    If you have no internet connection on the problem PC, transferring the screenshot via flashdrive or CD to a working computer is possible. If this is not practical for you, a detailed listing of the requested information will suffice, along with reports of any ! ? or X's next to the entries.
     
  3. dennyw

    dennyw Thread Starter

    Joined:
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    Messages:
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    Hi

    It wouldnt let me take the picture but i have written down what it said in the network adapters

    Broadcom802.11b/g WLAN
    Realtek RTL8139/810x Family Fast Ethernet NIC

    Hope this helps
     
  4. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
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    Were there any !, ?, or X's next to these entries?
     
  5. dennyw

    dennyw Thread Starter

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    Feb 22, 2012
    Messages:
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    There are none of the above
    p
     
  6. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,240
    First Name:
    Cody
    Some computers have a physical switch allowing for the network adapter to be turned on or off. If your computer has one of these, make sure the network adapter is turned on.

    Next, on a working computer, go to the manufacturer's website and download the latest drivers for your network adapter. Then transfer the installer to the problem PC and install.
     
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