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Can not connect to the internet

Discussion in 'Virus & Other Malware Removal' started by mxzxrider, Dec 22, 2011.

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  1. mxzxrider

    mxzxrider Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    13
    I have a Fujitsu N series Lifebook laptop. Windows XP.
    Has been working great. A few days back, it stopped letting me get on the internet.
    I had an error from Avast: 10050 error.
    When I try to get on the internet, it simply says Internet Explorer cannot display the webpage.
    It seems to be computer related, as my daughters computer (the one I'm using now) will get on fine, as well as the i-pod.
    Any ideas?
     
  2. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    Download the following, transfer to the sick PC run and post the logs;

    We need to see some additional information about what is happening in your machine.
    Please perform the following scan:
    • Download DDS by sUBs from one of the following links. Save it to your desktop.
    • Double click on the DDS icon, allow it to run.
    • A small box will open, with an explanation about the tool.
    • When done, DDS will open two (2) logs
      1. DDS.txt
      2. Attach.txt
    • Save both reports to your desktop.
    • The instructions here ask you to attach the Attach.txt.
      [​IMG]
    • Instead of attaching, please copy/past both logs into your next reply.
    • Close the program window, and delete the program from your desktop.
    Please note: You may have to disable any script protection running if the scan fails to run.
    After downloading the tool, disconnect from the internet and disable all antivirus protection.
    Run the scan, enable your A/V and reconnect to the internet.
    Information on A/V control HERE

    Next,

    Please download Farbar Service Scanner and run it on the computer with the issue.

    [​IMG]

    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    Kevin
     
  3. mxzxrider

    mxzxrider Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    13
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702
    Run by Owner at 14:40:43 on 2011-12-22
    Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.767.388 [GMT -5:00]
    .
    AV: Microsoft Security Essentials *Enabled/Outdated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
    C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
    C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\Fujitsu\Remote Control Manager\IRRCManager.exe
    C:\Program Files\Fujitsu\fjdvrupd\fjdvrupd.exe
    C:\WINDOWS\SM1BG.EXE
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\WINDOWS\system32\AVWLPSTA.EXE
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Apoint2K\Apoint.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Apoint2K\HidFind.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Belkin\F5D7010v7021\Belkinwcui.exe
    C:\Program Files\InterVideo\DVR5\SchSvr.exe
    c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\WINDOWS\system32\wuauclt.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.yahoo.com/
    uSearch Page = hxxp://www.google.com
    uSearch Bar = hxxp://www.google.com/ie
    uInternet Connection Wizard,ShellNext = hxxp://www.computers.us.fujitsu.com/
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mSearchAssistant = hxxp://www.google.com/ie
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7018.1622\swg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - No File
    TB: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
    uRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
    mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
    mRun: [AGRSMMSG] AGRSMMSG.exe
    mRun: [IndicatorUtility] c:\program files\fujitsu\fujitsu hotkey utility\IndicatorUty.exe
    mRun: [LoadFujitsuQuickTouch] c:\program files\fujitsu\application panel\QuickTouch.exe
    mRun: [LoadBtnHnd] c:\program files\fujitsu\btnhnd\BtnHnd.exe
    mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
    mRun: [IRRCManager] c:\program files\fujitsu\remote control manager\IRRCManager.exe
    mRun: [FJUPDNV_Chitose] c:\program files\fujitsu\fjdvrupd\fjdvrupd.exe
    mRun: [SM1BG] c:\windows\SM1BG.EXE
    mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
    mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
    mRun: [AVWLPSTA.EXE] AVWLPSTA.EXE
    mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [SoundMan] SOUNDMAN.EXE
    mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
    mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
    dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\belkin~1.lnk - c:\program files\belkin\f5d7010v7021\Belkinwcui.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\dvr5\SchSvr.exe
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
    DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    DPF: {75AA409D-05F9-4F27-BD53-C7339D4B1D0A} - hxxps://fngpvpn.fngp.com/,DanaInfo=.acmgpenrGnwq0Lp21,ST=1+/dwa85W.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
    DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
    DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {FC6703A7-5B7E-4f58-BE6D-2693AA3906AE} - hxxp://h30043.www3.hp.com/netassistprinters/en/check/install/gtdownhp.cab?1,0,0,94
    TCP: DhcpNameServer = 192.168.254.254
    TCP: Interfaces\{5A17F9BD-F0B3-4C8D-97C8-80A1532FFEB5} : DhcpNameServer = 192.168.254.254
    TCP: Interfaces\{6AEC4BD1-36D6-4C4C-B37A-D8C45F030EFE} : DhcpNameServer = 192.168.254.254
    TCP: Interfaces\{9FB18F5C-A25E-415F-9A53-8D3467E413CC} : NameServer = 192.168.1.1,4.2.2.2
    TCP: Interfaces\{F6AB34CC-54BD-401B-BC0A-A272AB5727B2} : NameServer = 192.168.1.1,4.2.2.2
    Notify: AtiExtEvent - Ati2evxx.dll
    Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
    Hosts: 192.168.1.100 HP000D9D226DFB
    Hosts: 192.168.1.2 HP000D9D280DC6
    Hosts: 192.168.1.5 HP0017A42A035B
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]
    R3 Belkin701F;Belkin Wireless G Notebook Card Service v7;c:\windows\system32\drivers\BLKWGNv7.sys [2010-5-19 303616]
    R3 Px64Mc;PIX-MPEG/USB2.0 MCE;c:\windows\system32\drivers\Px64Mc.sys [2005-1-21 239360]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-11-7 136176]
    S3 ADVNTDRV;ADVNTDRV;c:\windows\system32\drivers\ADVNTDRV.SYS [1999-11-18 3872]
    S3 bioschk;FPC BIOS Check Driver;c:\windows\system32\drivers\bioschk.sys [2005-6-13 3909]
    S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-11-7 136176]
    .
    =============== Created Last 30 ================
    .
    2011-12-18 18:29:28 -------- d-----w- c:\documents and settings\owner\local settings\application data\PCHealth
    2011-12-18 18:28:51 -------- d-----w- c:\program files\Microsoft Security Client
    2011-12-18 18:12:10 221184 ----a-w- c:\windows\system32\wmpns.dll
    2011-12-18 11:35:49 -------- d-----w- c:\windows\LastGood.Tmp
    2011-12-18 11:32:59 884712 ------w- c:\program files\msn\msncorefiles\install\msn9components\digcore.exe
    2011-12-18 11:32:59 1327320 ------w- c:\program files\msn\msncorefiles\install\msnsusii.exe
    2011-12-18 11:32:58 11053008 ------w- c:\program files\msn\msncorefiles\install\msn9components\msncli.exe
    2011-12-18 11:32:57 966656 ------w- c:\program files\msn\msncorefiles\oobe\obemetal.dll
    2011-12-18 11:32:57 86016 ------w- c:\program files\msn\msncorefiles\oobe\obepopc.dll
    2011-12-18 11:32:57 77824 ------w- c:\program files\msn\msncorefiles\oobe\obemtllc.dll
    2011-12-18 11:32:57 229376 ------w- c:\program files\msn\msncorefiles\oobe\obelog.dll
    2011-12-18 11:32:56 -------- d-----w- c:\windows\system32\en
    2011-12-18 11:32:56 -------- d-----w- c:\windows\system32\bits
    2011-12-18 11:26:59 685056 ------w- c:\windows\system32\drivers\hsfcxts2.sys
    2011-12-18 11:24:59 19569 ----a-w- c:\windows\005732_.tmp
    .
    ==================== Find3M ====================
    .
    2011-11-07 19:38:51 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
    2011-10-22 20:27:11 214 ------w- c:\documents and settings\owner\neoteris_write_12929374.reg
    2011-09-29 08:24:40 73728 ----a-w- c:\windows\system32\javacpl.cpl
    2011-09-29 08:24:39 472808 ----a-w- c:\windows\system32\deployJava1.dll
    2010-12-28 09:55:25 7734208 ----a-w- c:\program files\mbam-setup.exe
    2003-08-27 21:19:18 36963 -c----w- c:\program files\common files\SM1updtr.dll
    .
    ============= FINISH: 14:41:44.85 ===============
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    Microsoft Windows XP Home Edition
    Boot Device: \Device\HarddiskVolume3
    Install Date: 6/1/2005 6:36:34 PM
    System Uptime: 12/22/2011 6:47:56 AM (8 hours ago)
    .
    Motherboard: FUJITSU | | TOP01
    Processor: Intel(R) Pentium(R) M processor 1.73GHz | On Board | 1728/133mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 92 GiB total, 14.164 GiB free.
    D: is Removable
    .
    ==== Disabled Device Manager Items =============
    .
    Class GUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
    Description: CD-ROM Drive
    Device ID: IDE\CDROMMATSHITA_DVD-RAM_UJ-831S________________1.01____\5&12424B0E&0&0.0.0
    Manufacturer: (Standard CD-ROM drives)
    Name: MATSHITA DVD-RAM UJ-831S
    PNP Device ID: IDE\CDROMMATSHITA_DVD-RAM_UJ-831S________________1.01____\5&12424B0E&0&0.0.0
    Service: cdrom
    .
    ==== System Restore Points ===================
    .
    RP695: 11/16/2011 4:27:09 PM - System Checkpoint
    RP696: 11/17/2011 5:16:21 PM - System Checkpoint
    RP697: 11/26/2011 3:37:53 PM - Software Distribution Service 3.0
    RP698: 11/27/2011 4:45:55 PM - System Checkpoint
    RP699: 11/28/2011 4:46:45 PM - System Checkpoint
    RP700: 12/1/2011 8:03:35 AM - System Checkpoint
    RP701: 12/3/2011 9:41:26 AM - System Checkpoint
    RP702: 12/5/2011 7:57:14 AM - System Checkpoint
    RP703: 12/6/2011 8:22:38 AM - System Checkpoint
    RP704: 12/7/2011 3:03:04 PM - System Checkpoint
    RP705: 12/8/2011 3:41:41 PM - System Checkpoint
    RP706: 12/11/2011 4:54:08 PM - System Checkpoint
    RP707: 12/13/2011 2:10:36 PM - System Checkpoint
    RP708: 12/13/2011 3:37:41 PM - Software Distribution Service 3.0
    RP709: 12/13/2011 8:23:42 PM - Restore Operation
    RP710: 12/14/2011 4:46:20 AM - Restore Operation
    RP711: 12/17/2011 4:37:20 PM - System Checkpoint
    RP712: 12/18/2011 6:25:08 AM - Installed Windows XP Service Pack 3.
    RP713: 12/18/2011 6:37:35 AM - Installed Windows XP KB2229593.
    RP714: 12/18/2011 6:39:56 AM - Installed Windows XP KB923561.
    RP715: 12/18/2011 6:42:10 AM - Installed Windows XP KB946648.
    RP716: 12/18/2011 6:44:28 AM - Installed Windows XP KB950762.
    RP717: 12/18/2011 6:46:47 AM - Installed Windows XP KB950974.
    RP718: 12/18/2011 6:48:55 AM - Installed Windows XP KB951066.
    RP719: 12/18/2011 6:51:10 AM - Installed Windows XP KB951376-v2.
    RP720: 12/18/2011 6:53:27 AM - Installed Windows XP KB951748.
    RP721: 12/18/2011 6:55:41 AM - Installed Windows XP KB952004.
    RP722: 12/18/2011 6:58:02 AM - Installed Windows XP KB952287.
    RP723: 12/18/2011 7:00:12 AM - Installed Windows XP KB952954.
    RP724: 12/18/2011 7:02:34 AM - Installed Windows XP KB955069.
    RP725: 12/18/2011 7:04:49 AM - Installed Windows XP KB973687.
    RP726: 12/18/2011 7:07:10 AM - Installed Windows XP KB955759.
    RP727: 12/18/2011 7:09:35 AM - Installed Windows XP KB956572.
    RP728: 12/18/2011 7:11:53 AM - Installed Windows XP KB956802.
    RP729: 12/18/2011 7:14:05 AM - Installed Windows XP KB956803.
    RP730: 12/18/2011 7:17:06 AM - Installed Windows XP KB956844.
    RP731: 12/18/2011 7:19:21 AM - Installed Windows XP KB958644.
    RP732: 12/18/2011 7:22:14 AM - Installed Windows XP KB959426.
    RP733: 12/18/2011 7:25:08 AM - Installed Windows XP KB960225.
    RP734: 12/18/2011 7:27:11 AM - Installed Windows XP KB960803.
    RP735: 12/18/2011 7:30:47 AM - Installed Windows XP KB960859.
    RP736: 12/18/2011 7:32:58 AM - Installed Windows XP KB961118.
    RP737: 12/18/2011 7:35:50 AM - Installed Windows XP KB961501.
    RP738: 12/18/2011 7:37:59 AM - Installed Windows XP KB967715.
    RP739: 12/18/2011 7:41:03 AM - Installed Windows XP KB968389.
    RP740: 12/18/2011 7:43:34 AM - Installed Windows XP KB969059.
    RP741: 12/18/2011 7:45:46 AM - Installed Windows XP KB969947.
    RP742: 12/18/2011 7:47:48 AM - Installed Windows XP KB970238.
    RP743: 12/18/2011 7:50:02 AM - Installed Windows XP KB970430.
    RP744: 12/18/2011 7:52:13 AM - Installed Windows XP KB971468.
    RP745: 12/18/2011 7:54:26 AM - Installed Windows XP KB971657.
    RP746: 12/18/2011 7:56:38 AM - Installed Windows XP KB971737.
    RP747: 12/18/2011 7:58:56 AM - Installed Windows XP KB972270.
    RP748: 12/18/2011 8:01:12 AM - Installed Windows XP KB973354.
    RP749: 12/18/2011 8:03:23 AM - Installed Windows XP KB973507.
    RP750: 12/18/2011 8:05:40 AM - Installed Windows XP KB973687.
    RP751: 12/18/2011 8:07:58 AM - Installed Windows XP KB973815.
    RP752: 12/18/2011 8:10:18 AM - Installed Windows XP KB973869.
    RP753: 12/18/2011 8:12:33 AM - Installed Windows XP KB974112.
    RP754: 12/18/2011 8:15:07 AM - Installed Windows XP KB974318.
    RP755: 12/18/2011 8:17:22 AM - Installed Windows XP KB974392.
    RP756: 12/18/2011 8:19:38 AM - Installed Windows XP KB974571.
    RP757: 12/18/2011 8:21:51 AM - Installed Windows XP KB975025.
    RP758: 12/18/2011 8:24:11 AM - Installed Windows XP KB975467.
    RP759: 12/18/2011 8:26:21 AM - Installed Windows XP KB975560.
    RP760: 12/18/2011 8:28:34 AM - Installed Windows XP KB975561.
    RP761: 12/18/2011 8:30:46 AM - Installed Windows XP KB975562.
    RP762: 12/18/2011 8:32:50 AM - Installed Windows XP KB975713.
    RP763: 12/18/2011 8:35:06 AM - Installed Windows XP KB977914.
    RP764: 12/18/2011 8:37:18 AM - Installed Windows XP KB978037.
    RP765: 12/18/2011 8:39:22 AM - Installed Windows XP KB978338.
    RP766: 12/18/2011 8:41:36 AM - Installed Windows XP KB978542.
    RP767: 12/18/2011 8:45:27 AM - Installed Windows XP KB978601.
    RP768: 12/18/2011 8:48:09 AM - Installed Windows XP KB978706.
    RP769: 12/18/2011 8:50:47 AM - Installed Windows XP KB979309.
    RP770: 12/18/2011 8:52:57 AM - Installed Windows XP KB979482.
    RP771: 12/18/2011 8:55:20 AM - Installed Windows XP KB979559.
    RP772: 12/18/2011 8:57:41 AM - Installed Windows XP KB979683.
    RP773: 12/18/2011 9:00:10 AM - Installed Windows XP KB980218.
    RP774: 12/18/2011 9:02:32 AM - Installed Windows XP KB980232.
    .
    ==== Installed Programs ======================
    .
    Adobe Flash Player 11 ActiveX
    Adobe Reader 7.0.9
    Agere Systems AC'97 Modem
    ALPS Touch Pad Driver
    ATI - Software Uninstall Utility
    ATI Control Panel
    ATI Display Driver
    AutoUpdate
    Belkin Wireless G Notebook Card Software
    Compatibility Pack for the 2007 Office system
    Cypress USB Mass Storage Driver Installation
    DivX
    DocProc
    DocProcQFolder
    ERUNT 1.1j
    Fujitsu Driver Update V1.1L20
    Fujitsu Hotkey Utility
    GdiplusUpgrade
    Google Toolbar for Internet Explorer
    Google Update Helper
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    Intel(R) PROSet/Wireless Software
    InterVideo Teletext Epg Scanner
    InterVideo WinDVD
    InterVideo WinDVR 5
    iTunes
    Java Auto Updater
    Java(TM) 6 Update 27
    LifeBook Application Panel
    Malwarebytes' Anti-Malware version 1.51.2.1300
    mCore
    mDrWiFi
    mHelp
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Antimalware
    Microsoft Application Error Reporting
    Microsoft IntelliPoint 7.1
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft Office Professional Edition 2003
    Microsoft Security Client
    Microsoft Security Essentials
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    mIWA
    mIWCA
    mLogView
    mMHouse
    mPfMgr
    mPfWiz
    MPM
    mProSafe
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6 Service Pack 2 (KB973686)
    mWlsSafe
    mXML
    mZConfig
    OCR Software by I.R.I.S 7.0
    QuickTime
    Realtek AC'97 Audio
    Remote Control Manager
    RSA SecurID Software Token
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Texas Instruments PCIxx21/x515 drivers.
    TIxx21/x515
    Uninstall AirDash WRUB-2011i DRIVER
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows Internet Explorer 8 (KB980302)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Update for Windows XP (KB980182)
    USB Storage Adapter FX (SM1)
    WebFldrs XP
    Windows Imaging Component
    Windows Internet Explorer 8
    Windows Media Format Runtime
    Windows Media Player 10
    Windows Media Player 10 Hotfix [See KB887626 for more information]
    Windows XP Service Pack 3
    .
    ==== Event Viewer Messages From Past Week ========
    .
    12/22/2011 4:34:59 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
    12/22/2011 4:34:59 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/22/2011 4:34:59 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/22/2011 4:34:59 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/22/2011 4:34:59 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/22/2011 4:24:55 AM, error: PSched [14103] - QoS [Adapter {F6AB34CC-54BD-401B-BC0A-A272AB5727B2}]: The netcard driver failed the query for OID_GEN_LINK_SPEED.
    12/22/2011 4:16:19 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/22/2011 4:16:19 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/22/2011 4:16:19 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/22/2011 4:16:19 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/22/2011 4:16:18 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
    12/22/2011 4:06:32 AM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
    12/18/2011 7:31:38 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 7:31:38 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 7:31:38 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 7:31:38 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 7:31:38 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 5:26:38 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
    12/18/2011 3:21:36 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 3:21:36 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 3:21:36 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 3:21:36 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 3:21:36 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 3:18:04 PM, error: ACPIEC [1] - \Device\ACPIEC: The embedded controller (EC) hardware didn't respond within the timeout period. This may indicate an error in the EC hardware or firmware, or possibly a poorly designed BIOS which accesses the EC in an unsafe manner. The EC driver will retry the failed transaction if possible.
    12/18/2011 2:56:33 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
    12/18/2011 2:31:29 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 2:31:29 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 2:31:29 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 2:31:29 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 2:31:28 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:35:16 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
    12/18/2011 1:31:27 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
    12/18/2011 1:31:27 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: LIFEBOOK\Owner Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:31:27 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: LIFEBOOK\Owner Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:31:27 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: LIFEBOOK\Owner Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:31:27 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: LIFEBOOK\Owner Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:30:49 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
    12/18/2011 1:30:49 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: LIFEBOOK\Owner Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:30:49 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: LIFEBOOK\Owner Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:30:49 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: LIFEBOOK\Owner Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:30:49 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: LIFEBOOK\Owner Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:30:16 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:30:16 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:30:16 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:30:16 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:30:16 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Malware Protection Center Update Stage: Search Source Path: http://go.microsoft.com/fwlink/?Lin...0.0&prod=EDB4FA23-53B8-4AFA-8C5D-99752CCA7094 Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\NETWORK SERVICE Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80072ee7 Error description: The server name or address could not be resolved
    12/18/2011 1:30:15 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
    12/18/2011 1:29:23 PM, error: Service Control Manager [7023] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error: The system cannot find the file specified.
    12/18/2011 1:29:16 PM, error: Service Control Manager [7003] - The TCP/IP Protocol Driver service depends on the following nonexistent service: IPSec
    12/18/2011 1:29:16 PM, error: Service Control Manager [7001] - The Network Location Awareness (NLA) service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: The dependency service does not exist or has been marked for deletion.
    12/18/2011 1:11:59 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Cdr4_xp Imapi Tcpip
    12/18/2011 1:11:56 PM, error: Service Control Manager [7003] - The IPSEC Services service depends on the following nonexistent service: IPSec
    12/18/2011 1:11:56 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    12/18/2011 1:11:56 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
    12/18/2011 1:09:33 PM, error: NetBT [4311] - Initialization failed because the driver device could not be created.
    .
    ==== End Of File ===========================
    Farbar Service Scanner
    Ran by Owner (administrator) on 22-12-2011 at 04:25:48
    Microsoft Windows XP Home Edition Service Pack 3 (X86)
    ********************************************************
    Service Check:
    ==============
    Dhcp Service is not running. Checking service configuration:
    The start type of Dhcp service is OK.
    The ImagePath of Dhcp service is OK.
    The ServiceDll of Dhcp service is OK.
    Dnscache Service is not running. Checking service configuration:
    The start type of Dnscache service is OK.
    The ImagePath of Dnscache service is OK.
    The ServiceDll of Dnscache service is OK.
    Tcpip Service is not running. Checking service configuration:
    The start type of Tcpip service is OK.
    The ImagePath of Tcpip service is OK.
    IpSec Service is not running. Checking service configuration:
    Checking Start type: Attention! Unable to open IpSec registry key. The service key does not exist.
    Checking ImagePath: Attention! Unable to open IpSec registry key. The service key does not exist.

    File Check:
    ===========
    C:\WINDOWS\system32\svchost.exe => MD5 is legit
    C:\WINDOWS\system32\rpcss.dll => MD5 is legit
    C:\WINDOWS\system32\services.exe => MD5 is legit
    C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
    C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
    Connection Status:
    ==================
    Localhost is blocked.
    There is no connection to network.
    Attempt to access Google IP returned error: Other errors
    Attempt to access Yahoo IP returend error: Other errors
    **** End of log ****
     
  4. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    OK, thanks for the logs, do the following:

    We need to back up your registry incase anything goes wrong with this fix, as you have no connection d/l ERUNT and transfer to the sick PC;

    • Download ERUNT
      (ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)
    • Install ERUNT by following the prompts
      (use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)
    • Start ERUNT
      (either by double clicking on the desktop icon or choosing to start the program at the end of the setup)
    • Choose a location for the backup
      (the default location is C:\WINDOWS\ERDNT which is acceptable).
    • Make sure that at least the first two check boxes are ticked
    • Press OK
    • Press YES to create the folder.
    [​IMG]

    Next,

    I`ve attached ipsec.zip to this reply, unzip it to your Desktop, You should now have a file on your Desktop named ipsec.reg Double click ipsec.reg agree the merge, re-boot when complete. Check to see if you have a connection...

    Kevin
     

    Attached Files:

  5. mxzxrider

    mxzxrider Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    13
    No good. Still not connecting.
     
  6. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    Re-run Farbar Service Scanner and post the log
     
  7. mxzxrider

    mxzxrider Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    13
    Farbar Service Scanner
    Ran by Owner (administrator) on 22-12-2011 at 19:14:44
    Microsoft Windows XP Home Edition Service Pack 3 (X86)
    ********************************************************

    Service Check:
    ==============
    Dhcp Service is not running. Checking service configuration:
    The start type of Dhcp service is OK.
    The ImagePath of Dhcp service is OK.
    The ServiceDll of Dhcp service is OK.

    Dnscache Service is not running. Checking service configuration:
    The start type of Dnscache service is OK.
    The ImagePath of Dnscache service is OK.
    The ServiceDll of Dnscache service is OK.

    Tcpip Service is not running. Checking service configuration:
    The start type of Tcpip service is OK.
    The ImagePath of Tcpip service is OK.


    File Check:
    ===========
    C:\WINDOWS\system32\svchost.exe => MD5 is legit
    C:\WINDOWS\system32\rpcss.dll => MD5 is legit
    C:\WINDOWS\system32\services.exe => MD5 is legit
    C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
    C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit

    Connection Status:
    ==================
    Localhost is blocked.
    There is no connection to network.
    Attempt to access Google IP returned error: Other errors
    Attempt to access Yahoo IP returend error: Other errors

    **** End of log ****
     
  8. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    Select Windows Key and R Key together, type services.msc into the open run box and tap enter, scroll to ipsec is it running? if not what are its settings
     
  9. mxzxrider

    mxzxrider Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    13
    Start up type- Automatic
    Log on as- Local system

    REALLY appreciate the help!
     
  10. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    Can you reboot to safemode with networking, re-boot and continuously tap the F8 key until you see the Windows Advanced Menu. From the options select Safe Mode with Networking, do you have a connection?


    Edit,

    Ignore above instruction go here http://support.microsoft.com/kb/811259 scroll down to the [​IMG] and run that, re-boot and see if you have a connection..

    Kevin
     
  11. mxzxrider

    mxzxrider Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    13
    No connection
     
  12. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    OK from the same link follow the instructions in this section:

    Manual steps to recover from Winsock2 corruption

    Windows XP without Service Pack 2 instructions

    Follow step 1, items 1 to 4. Then step 2, items 1 to 7
     
  13. mxzxrider

    mxzxrider Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    13
    Hey!!!! It worked!
    Do I need to do anything else?
    Any clue what may have caused this?
    What should I be using for virus or malware protection? I deleted Avast but still have Malwarebytes on my desktop.
    Thanks for everything!
     
  14. kevinf80

    kevinf80 Malware Specialist

    Joined:
    Mar 21, 2006
    Messages:
    11,383
    First Name:
    Kevin
    You will need an AntiVirus program installed, Malwarebytes does not give AV protection. This is my recommendation for a good security package, better still is free...

    To keep safe when online you need a good Antivirus/Antspyware/Antimalware/Anti-Rootkit combination application. Microsoft Security Essentials covers all of those bases, but better still it is free. Go Here and hit the "Download free" tab, follow the prompts. Once installed it will want to update and carry out a quick scan, allow that to happen.

    Post back and let me know if MSE finds anything, you can check under the history tab after it has done a quick scan...

    Go Here for information that will show you how to install and use MSE.

    You also need a software Firewall, Online Armour Free Firewall is one of the best available, also go Here for an excellent tutorial that will show you how to use it.

    I`d also keep Malwarebytes free version for twice weekly quick scans and once four weekly full scans, or as required scans. Always remember to update first. If you have a spare £20 upgrade to the professional version, you get realtime protection and auto updates. It also works well with MSE and Online Armour and is a lifetime license.

    When your security is in place run this please and post the log:

    Download Security Check by screen317 from HERE or HERE.
    Save it to your Desktop.
    Double click SecurityCheck.exe (Vista or Windows 7 users right click and select "Run as Administrator") and follow the onscreen instructions inside of the black box. Press any key when asked.
    A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    Kevin
     
  15. mxzxrider

    mxzxrider Thread Starter

    Joined:
    Dec 17, 2011
    Messages:
    13
    I ran a scan with malwarebytes a couple hours ago.
    Found 1 infected file.
    Here is the report:
    Malwarebytes' Anti-Malware 1.51.2.1300
    www.malwarebytes.org
    Database version: 911122308
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702
    12/23/2011 1:26:42 PM
    mbam-log-2011-12-23 (13-26-42).txt
    Scan type: Quick scan
    Objects scanned: 177838
    Time elapsed: 7 minute(s), 17 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    (No malicious items detected)
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    c:\documents and settings\Owner\local settings\Temp\mnoxeawrcs.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.


    MSE didn't find anything.

    Results of screen317's Security Check version 0.99.30
    Windows XP Service Pack 3 x86
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    Microsoft Security Essentials
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 27
    Java version out of date!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    Windows Defender MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    Microsoft Security Client Antimalware MsMpEng.exe
    ``````````End of Log````````````
    Thanks!!!!!!!!!!!!!!!!!!!
     
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