Can not copy any songs or videos from iPhone to iTunes

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bejph

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Joined
Nov 17, 2011
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I am experiencing trouble with my iPhone. I have to reinstalled my Windows 7 OS due to some trouble. When I reinstalled everything include iTunes back, it can not automatically back up my iPhone to iTunes like it used to. Also, I can not copy any songs and/or videos from iPhone to my iTunes.

Does anyone know how could I restore all my previous services I got before the reinstallation? Help!!
Very thanks.
 
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