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Can not Download Skype or other programs to my NetBook

Discussion in 'Windows 7' started by OrionMace, May 2, 2015.

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  1. OrionMace

    OrionMace Thread Starter

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    I can not download any program to my Del Netbook. Every time I try, I get a retry or cancel message. How can I correct this. I am so not good at this, I wouldn't know exactly what to tell you to make this easier.
     
  2. TerryNet

    TerryNet Moderator

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    But you can download other types of files?

    What (browser or special download manager) are you trying to use to download them? Have you tried another browser?
     
  3. OrionMace

    OrionMace Thread Starter

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    I am not sure what you mean. I have tired to use Yahoo or google to get to Skype. I have Windows 7 installed. does this help?
     
  4. TerryNet

    TerryNet Moderator

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    You only mentioned problems with downloading program files (I assume .exe). So, by asking "But you can download other types of files?" I am trying to get you to confirm that you can download other files (.jpg, .txt, .docx, etc.) or that you cannot download anything.

    You are using a browser (e.g., Chrome, Safari, Firefox, Internet Explorer, etc.) or some special program for the downloads. My second question, and I don't know how to rephrase it, is to try to find out which program you are using. And the third question is to find out if you have tried a different one (for example, sometimes I'll have a strange problem with Firefox and so I'll try doing the same thing with IE).
     
  5. OrionMace

    OrionMace Thread Starter

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    I have Internet Explorer. I have tried to download FireFox and could not. I can upload my .docs and .jpegs, but I am unable to download.
     
  6. TerryNet

    TerryNet Moderator

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    So, you can download nothing, right? Maybe a security application. What one(s) are, or ever were, on the system?
     
  7. OrionMace

    OrionMace Thread Starter

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    I had Norton
     
  8. TerryNet

    TerryNet Moderator

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    Run Symantec's Norton Removal Tool. Download the tool with another computer and copy it over using removable media (CD, USB flash drive, etc.).
     
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