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Can not install a HP LJ C8550N printer (with Printer Server card) to Windows XPpro

Discussion in 'Windows XP' started by rtsc, Feb 7, 2004.

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  1. rtsc

    rtsc Thread Starter

    Joined:
    Mar 19, 2000
    Messages:
    36
    I have trouble installing a HP Color LaserJet 8550N printer (has JetDirect Printer Server 600N with IP address of 192.168.68.4) to my XPpro PC.
    I was stuck when Add Printer Wizard ask me to “specific a Printer”. I selected “Browse for a printer” and came up with nothing (no printer). I tried selecting “Connect to this printer” but I do not know what name to type in (Example is \\server\\printer). I tried selecting “Connect to a printer on the Internet or on a home or office network” but I do not what URL to type in (Example is http://server/printer/myprinter/printer). Therefore, I cancelled the installation.
    I had then installed its Printer Utility. The utility is capable of finding the printer and showing me it’s Properties. However, I still ended up with no printer listed to use in Printers and Faxes.
    So, XPpro is a step backward in this case.
    I could install this printer with printer server on W98/ME because their Add Printer Wizards allow me to use either the IP address or the hardware address to locate the printer server.
    I hope I have described my problem well. Please help!

    Randy
     
  2. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    I usually run a small application (PSAdmin.exe) that came with my printer server. It creates a Network Printer Port.

    I install the printer to LPT1 (without the printer connected to the port) and then change the port to the Network Printer Port.
     
  3. rtsc

    rtsc Thread Starter

    Joined:
    Mar 19, 2000
    Messages:
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    Thank you for the tip. I will try that.

    Randy
     
  4. PC_Wiz

    PC_Wiz

    Joined:
    Nov 19, 2003
    Messages:
    1,245
    The workaround is to map a local printer to a tcp/ip port as follow:

    1) Select to install the printer locally (uncheck detect automatically)
    2) Select create new port -> Tcp/ip port and follow the instruction

    This should allow you to install a network printer that uses a printer server like jetdirect....
     
  5. rtsc

    rtsc Thread Starter

    Joined:
    Mar 19, 2000
    Messages:
    36
    Thank you, PC Wiz.
    I finally realized that and it works. Appreciated.

    Randy
     
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