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Can not open documents in Microsoft Office Word 2007

Discussion in 'Business Applications' started by Phish-bites, Mar 5, 2010.

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  1. Phish-bites

    Phish-bites Thread Starter

    Joined:
    Mar 5, 2010
    Messages:
    9
    Hi,
    I can not open ms Word documents by double-clicking on them anymore, When ever I do so I get a mesage saying: "There was a problem sending the command to the program."
    I do get the Word window open but there is nothing in it. I have tried this with .doc, .docx and .txt files and I get the same thing.
    But I can open files if I first open word and then go to Open and select a document from there, but not by double clicking.
    I am using Windows 7 Ultimate 32-bit and Microsoft Office Word 2007, can anyone help me?
     
  2. DaveA

    DaveA Trusted Advisor

    Joined:
    Nov 16, 1999
    Messages:
    15,243
    First Name:
    David
    Open Word, go to the Office Orb, then Resources, and then "Run Microsoft Office Diagnostics.

    This will check out the install and do a repair if needed. You will need to the "Office cache" file on the hard drive or have the Office CD handy, if it is needed.
     
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