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CAN NOT REOPEN THE SAVED DOCUMENT DUE TO

Discussion in 'All Other Software' started by day8th, Jan 25, 2001.

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  1. day8th

    day8th Thread Starter

    Joined:
    May 4, 2000
    Messages:
    18
    Hello,
    I have an excel 2000 file (size: 12.5MB). The file is stored on a NT file server. The server is connected on a switch (A). The client PC that tried to access the file is on a BNC cable connection that connects to a 10Mbps hub and this hub connects to another 10Mbps hub and this hub goes to the switch (A). The problem happened when the user tried to update the Excel file. He opened it from the server. He made some modifications to the data and then he pressed the saved button. Excel 2000 begun saving (file.xls) and finally the following error message appeared on screen: "DOCUMENT SAVED SUCESSFULLY. CAN NOT REOPEN THE SAVED DOCUMENT DUE TO LOW MEMORY. PLEASE CLOSE THE DOCUMENT". If I press OK button then the document will be damaged and will not be opened again, so I tried to save it again. I pressed the save option but instead of saving it, I noticed that the SAVE AS dialog box appeared. I thought that something wrong is going on. I saved the Excel file on the SERVER using another filename (file2.xls). The saving process was successful. I closed Excel 2000 and I loaded again. I tried to open the Excel file (file.xls) but the opening failed with the following error message: "FILE file.xls is not in recognizable form ". After that I tried to open the file2.xls and I SUCCEEDED IN OPENING IT WITHOUT PROBLEMS.

    CLIENT PC SPECIFICATION: Pentium III 500 Mhz)
    RAM 128MB)

    Question 1: Is the problem to do with the NETWORK?
    Question 2: Is the problem to do with the client PC?
    Question 3: Is the problem to do with the file?

    If you have and idea please tell me!
     
  2. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,746
    First Name:
    Anne
    Day: To my knowledge this has to do with network refresh not being done often enough. But I'm not a network person, so I really have no idea!

    ------------------
    ~dreamboat~
    Brainbench MVP for Microsoft Word
    Brainbench
     
  3. Anne Troy

    Anne Troy

    Joined:
    Feb 14, 1999
    Messages:
    11,746
    First Name:
    Anne
    Also, go to Tools-Options-General tab and make sure "ignore other applications" is not checked.
     
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