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Solved can only boot in safe mode, normal mode freezes

Discussion in 'Windows XP' started by nuskap, Feb 22, 2013.

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  1. nuskap

    nuskap Thread Starter

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    I am only able to boot in safe mode for the past few days, and would like some help please.

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 7
    Processor Count: 4
    RAM: 3326 Mb
    Graphics Card: NVIDIA GeForce 9600 GSO, 1 Mb
    Hard Drives: C: Total - 357697 MB, Free - 107315 MB; E: Total - 357697 MB, Free - 289285 MB; H: Total - 476268 MB, Free - 205673 MB;
    Motherboard: Gigabyte Technology Co., Ltd., EP45-DS3R
    Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled
     
  2. etaf

    etaf Moderator

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    any messages appear when it freezes

    have you tried a restore to a date when the pc worked ok
    ------------------------------------------------------------------------

    Restore PC to an Earlier Date & Time

    Go Start>>All Programs>>Accessories>>System Tools>>System Restore

    • Click in the radio button Choose a different restore point
    • Click Next
    • put a tick in Show more restore points
    • Pick a Date before this happened
    • Click Next
    This should restore the PC to that time & date

    you may need to use safemode to do the restore. As the PC starts keep tapping F8 - a menu will appear - choose safemode

    Windows XP
    http://www.howtogeek.com/howto/windows/using-system-restore-in-xp/
    ------------------------------------------------------------------------
     
  3. nuskap

    nuskap Thread Starter

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    No messages, just stops on the screen with bars running along (sorry don't know what it is called). System restore has no restore points
     
  4. etaf

    etaf Moderator

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    try a clean boot
    http://support.microsoft.com/kb/310353

    also if that works - then have a read here
    http://support.microsoft.com/kb/331796
    Determine what is causing the problem
    although this is for vista/windows 7 - the method still applies for finding what is causing the issue
    just for XP you do this and use RUN instead of using the search box
    Click Start, RUN, type msconfig in the RUN box, and then press ENTER.
     
  5. nuskap

    nuskap Thread Starter

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    I tried the clean boot and the result was just the same
     
  6. etaf

    etaf Moderator

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  7. drmacpccom

    drmacpccom

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    You might want to boot into safe with networking, then you can run a spyware check. It seems like you might have some virus, since the other suggestions did not work. Try using spybot, or superantispyware to check your system in safe mode. I hope this helps.
     
  8. nuskap

    nuskap Thread Starter

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    I did a chkdsk and now it will not go past the screen with windows system 32 drivers, no matter what I try
     
  9. etaf

    etaf Moderator

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    any other error at all - sounds like chkdsk has found a corrupt file(s) on the PC
     
  10. nuskap

    nuskap Thread Starter

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    The computer was left on for about 18 hours or more, but it never actually ran the normal chkdsk screen as it will go no further than the page of Win syst32 drivers. I'm sorry I set it up to run as nothing will work now, not even safe mode. It just will not boot. By the way there is no spyware as I had run a check before this all happened.
     
  11. etaf

    etaf Moderator

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    is this a desktop or laptop ?
     
  12. nuskap

    nuskap Thread Starter

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    desktop
     
  13. etaf

    etaf Moderator

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    you may be able to run ubuntu to get any data off and also check the condition of the drive

    ------------------------------------------------------------------------

    UBUNTU Stand Alone CD

    NOTE : version Ubuntu 12.04

    It may be possible to boot from another Operating System
    This will at least test the Hardware and also see if you can see the Harddrive and possibly get data off.

    If you have another PC with a cdwriter and spare CD
    goto http://www.ubuntu.com/ and download the ISO http://www.ubuntu.com/desktop/get-ubuntu/download

    You can also run from a USB device now - if the Machine supports booting off a USB Stick
    http://www.ubuntu.com/desktop/get-ubuntu/download

    full details are here (Note this is for version 9 - so the start up options are slightly different )
    http://www.howtogeek.com/howto/wind...backup-files-from-your-dead-windows-computer/

    click on the image "download ubuntu"
    Select a location
    then begin download
    Save the file onto your PC – remember where you saved it – so you can find it again to create the image bootable CD.

    You do NOT copy the ISO file onto a CD - you have to use the ISO to create a bootable CD
    The CD creator software you have on the PC may have an option to create an image from an ISO
    If not - use this free program http://www.imgburn.com/ - Choose the option Write image file to disc
    OR
    you can use this stand alone ISO Burner to burn the ubuntu onto CD ftp://terabyteunlimited.com/burncdcc.zip

    When the UBUNTU CD boots - you will see a screen - with Language on the left panel and two option images labelled

    == > Try ubuntu
    == > Install ubuntu

    You can try Ubuntu without making any changes to your computer, directly from this CD

    Use "Try ubunto" ONLY. This option will run from the CD and not install onto your harddrive - be careful, if you do install onto the PC - you will wipe the data and software OFF your hard drive.., so repeat, only use option 1

    Now you should see a UBUNTU desktop
    This at least proves the main parts of the PC are working

    NOTE: if you only see a black screen - then this is a known issue, and can be resolved by using the following:-
     
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