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Can only connect one laptop to siemens gigaset SE587 wireless router

Discussion in 'Networking' started by richie p 90, Apr 3, 2008.

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  1. richie p 90

    richie p 90 Thread Starter

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    The first laptop connected straight away after changing some settings on the router homepage but the other laptop could not connect. After generating some WEP keys and fiddling with the setting for a while i got the other laptop connected. But now the original laptop will not connect. Arrrrgggghhhhh. Please help me
     
  2. JohnWill

    JohnWill Retired Moderator

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    Please do this with the connected laptop.

    Hold the Windows key and press R, then type CMD to open a command prompt:

    Type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. richie p 90

    richie p 90 Thread Starter

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    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Richies-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : tiscali.co.uk

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : tiscali.co.uk
    Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
    Physical Address. . . . . . . . . : 00-1A-73-7E-22-F9
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::ccb1:7917:5538:4f6c%11(Preferre
    IPv4 Address. . . . . . . . . . . : 192.168.1.111(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 02 April 2008 15:13:42
    Lease Expires . . . . . . . . . . : 04 April 2008 14:40:35
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 184556147
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : tiscali.co.uk
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-1B-24-FC-D3-11
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Connection-specific DNS Suffix . : tiscali.co.uk
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.111%9(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 10:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
  4. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    The ipconfig /all will likely plainly show the problem. If it doesn't, disable encryption on the router and connect both computers. Then re-enable encryption and reconnect. Use WPA-PSK if possible, If you have to use WEP use a HEX key, not an ascii passcode that is probably not translating the same on all devices.

    EDIT: The ipconfig /all did not show the problem.
     
  5. richie p 90

    richie p 90 Thread Starter

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    ok thankyou, i will give that a try now
     
  6. richie p 90

    richie p 90 Thread Starter

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    still no luck, not sure what else to try, i think i've tried every setting as well

    :eek:
     
  7. Wanderer2

    Wanderer2

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    Really needed a ipconfig from the first laptop, then ipconfig the second when the first couldn't get on again. You want to see if both have the same ip address.

    First stop is going into the router and looking at the wireless dhcp scope. Make sure its big enough.
    Second is to make sure your hookups are correct. You don't want the wan line going into the lan port of the router or you will only get the one ISP assigned ip address.
     
  8. TerryNet

    TerryNet Moderator

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    First Name:
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    You still have both PCs will connect, but only one at a time? And that's with encryption disabled? I agree with Wanderer2--please show the ipconfig /all for both the connected PC and the one that refuses to connect.
     
  9. richie p 90

    richie p 90 Thread Starter

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    the original laptop will not connect at all. Is does however if i wire it to the router. Not sure if this will help but here's the ip config for the wired laptop

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Gaz
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : tiscali.co.uk

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : tiscali.co.uk
    Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
    roller
    Physical Address. . . . . . . . . : 00-15-C5-CE-B6-E2
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.4
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : 04 April 2008 10:31:28
    Lease Expires . . . . . . . . . . : 05 April 2008 10:31:28
     
  10. JohnWill

    JohnWill Retired Moderator

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    Let's see the IPCONFIG /ALL for the laptop that doesn't connect.
     
  11. richie p 90

    richie p 90 Thread Starter

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    Messages:
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    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Gaz
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Broadcast
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
    roller
    Physical Address. . . . . . . . . : 00-15-C5-CE-B6-E2

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
    Physical Address. . . . . . . . . : 00-19-7D-2E-96-3B
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 0.0.0.0
    Subnet Mask . . . . . . . . . . . : 0.0.0.0
    Default Gateway . . . . . . . . . :
    DHCP Server . . . . . . . . . . . : 255.255.255.255
     
  12. TerryNet

    TerryNet Moderator

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    First Name:
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    (from a JohnWill post)

    IP addresses of 0.0.0.0 are normally caused by one of the following.

    Diagnosis:
    1. DHCP Service not running.
    2. Duplicate IP address on the network.
    3. Bad NIC card drivers.
    4. Defective NIC hardware.

    Resolution:
    1. Check Control Panel, Administrative Tools, Services. The DHCP Client service should be Started and its Startup Type should be Automatic.
    2. Turn off ALL of the computers and other network connected devices, reboot the router, then restart all the computers and other network devices.
    3. Check for upgraded drivers and/or reload the Network drivers.
    4. Replace the Network Interface Card.
     
  13. Wanderer2

    Wanderer2

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    I would look at the wireless dhcp ip scope. Perhaps its set to only provide one ip.

    You are not doing any mac filtering [ip to mac reservations] in the router?
     
  14. JohnWill

    JohnWill Retired Moderator

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    Messages:
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    Wouldn't either of those issues give you a 169.254.x.x address?
     
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