Can someone please help me... (HijackThis Log included)

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skylarkzj182

Thread Starter
Joined
Apr 25, 2004
Messages
1
I'm trying to get rid of the offeroptimizer ads. Here's my log:

Logfile of HijackThis v1.97.7
Scan saved at 2:25:38 AM, on 4/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\Program Files\DIGStream\digstream.exe
C:\WINDOWS\system32\ossproxy.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ClearSearch\Loader.exe
C:\windows\system32\msbb.exe
C:\DOCUME~1\ZJ\LOCALS~1\Temp\bundle.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
\?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE
C:\Documents and Settings\ZJ\My Documents\HijackThis.exe
C:\WINDOWS\System32\msiexec.exe
C:\WUTemp\com_microsoft.Q327405_Help_XPHE_5642\hu1002_per.exe
C:\WINDOWS\System32\cmd.exe
C:\DOCUME~1\ZJ\LOCALS~1\Temp\IXP000.TMP\hscupd.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.emachines.com/
R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll
O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\bolae9.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [OSSProxy] C:\WINDOWS\system32\ossproxy.exe -boot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ClrSchLoader] C:\Program Files\ClearSearch\Loader.exe
O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKLM\..\Run: [msbb] c:\windows\system32\msbb.exe
O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\ZJ\LOCALS~1\Temp\bundle.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\RunOnce: [Q814995] rundll32.exe apphelp.dll,ShimFlushCache
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: ICQ (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: ComcastHSI (HKCU)
O9 - Extra button: Support (HKCU)
O9 - Extra button: Help (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/066203f1866b709e3f20/netzip/RdxIE601.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

Which ones should I check?
 
Joined
Oct 9, 2001
Messages
9,396
Welcome to TSG :)
You have a little more than just the one.


Download AdAware 6 181 from here: http://www.lavasoftusa.com/
Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
Then ........

Make sure the following settings are made and on -------"ON=GREEN"
From main window :Click "Start" then " Activate in-depth scan"

Then......

Click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

Then.........

Go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" and "Let windows remove files in use at next reboot"

Then...... click "proceed" to save your settings.

Now to scan it´s just to click the "Scan" button.

When scan is finished mark everything for removal and get rid of it.(Right-click the window and choose"select all" from the drop down menu)

Now re-boot...

Then
Download Spybot - Search & Destroy from http://security.kolla.de

After installing, first press Online, and search for, put a check mark at, and install all updates.
Next, close all Internet Explorer and OE windows, hit 'Check for Problems', and have SpyBot remove all it finds that is marked in RED

Run an online antivirus check from at least one and preferably 2 of the following sites....
http://security.symantec.com/default.asp?
http://housecall.trendmicro.com/
http://www.pandasoftware.com/activescan/
http://www.ravantivirus.com/scan/

Re-boot again.

Then post a new HijackThis log to check what is left.


And when this is all clean...
Consider installing the following:

SpywareBlaster v 3.0 and SpywareGuard v2.2, to prevent Active-X drive-by installations, as well as provide real-time browser hijacking protection: http://www.wilderssecurity.net/index.html

IE-SPYAD, a registry file that adds a long list of known "sites" to the Restricted Sites of your Internet Explorer: http://www.staff.uiuc.edu/~ehowes/resource.htm

;)
 
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