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Can someone please help me... (HijackThis Log included)

Discussion in 'Virus & Other Malware Removal' started by skylarkzj182, Apr 25, 2004.

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  1. skylarkzj182

    skylarkzj182 Thread Starter

    Joined:
    Apr 25, 2004
    Messages:
    1
    I'm trying to get rid of the offeroptimizer ads. Here's my log:

    Logfile of HijackThis v1.97.7
    Scan saved at 2:25:38 AM, on 4/25/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton Internet Security\NISUM.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\WINDOWS\wt\updater\wcmdmgr.exe
    C:\Program Files\DIGStream\digstream.exe
    C:\WINDOWS\system32\ossproxy.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\ClearSearch\Loader.exe
    C:\windows\system32\msbb.exe
    C:\DOCUME~1\ZJ\LOCALS~1\Temp\bundle.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\BigFix\BigFix.exe
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\Norton Internet Security\ccPxySvc.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    \?\C:\WINDOWS\system32\WBEM\WMIADAP.EXE
    C:\Documents and Settings\ZJ\My Documents\HijackThis.exe
    C:\WINDOWS\System32\msiexec.exe
    C:\WUTemp\com_microsoft.Q327405_Help_XPHE_5642\hu1002_per.exe
    C:\WINDOWS\System32\cmd.exe
    C:\DOCUME~1\ZJ\LOCALS~1\Temp\IXP000.TMP\hscupd.exe
    C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.emachines.com/
    R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
    O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\bi.dll
    O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\bolae9.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing)
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
    O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
    O4 - HKLM\..\Run: [OSSProxy] C:\WINDOWS\system32\ossproxy.exe -boot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ClrSchLoader] C:\Program Files\ClearSearch\Loader.exe
    O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
    O4 - HKLM\..\Run: [msbb] c:\windows\system32\msbb.exe
    O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\ZJ\LOCALS~1\Temp\bundle.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKLM\..\RunOnce: [Q814995] rundll32.exe apphelp.dll,ShimFlushCache
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: ICQ (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: ComcastHSI (HKCU)
    O9 - Extra button: Support (HKCU)
    O9 - Extra button: Help (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/066203f1866b709e3f20/netzip/RdxIE601.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    Which ones should I check?
     
  2. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    Welcome to TSG :)
    You have a little more than just the one.


    Download AdAware 6 181 from here: http://www.lavasoftusa.com/
    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    Then......

    Click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    Then.........

    Go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" and "Let windows remove files in use at next reboot"

    Then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished mark everything for removal and get rid of it.(Right-click the window and choose"select all" from the drop down menu)

    Now re-boot...

    Then
    Download Spybot - Search & Destroy from http://security.kolla.de

    After installing, first press Online, and search for, put a check mark at, and install all updates.
    Next, close all Internet Explorer and OE windows, hit 'Check for Problems', and have SpyBot remove all it finds that is marked in RED

    Run an online antivirus check from at least one and preferably 2 of the following sites....
    http://security.symantec.com/default.asp?
    http://housecall.trendmicro.com/
    http://www.pandasoftware.com/activescan/
    http://www.ravantivirus.com/scan/

    Re-boot again.

    Then post a new HijackThis log to check what is left.


    And when this is all clean...
    Consider installing the following:

    SpywareBlaster v 3.0 and SpywareGuard v2.2, to prevent Active-X drive-by installations, as well as provide real-time browser hijacking protection: http://www.wilderssecurity.net/index.html

    IE-SPYAD, a registry file that adds a long list of known "sites" to the Restricted Sites of your Internet Explorer: http://www.staff.uiuc.edu/~ehowes/resource.htm

    ;)
     
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