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Cannon problems

Discussion in 'All Other Software' started by bright eyes 1, Oct 25, 2006.

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  1. bright eyes 1

    bright eyes 1 Thread Starter

    Oct 25, 2006
    Hi everyone!

    I use Windows XP Home Edition with service pack 2, Celeron D (Pentium 4) I am trying to remove the driver for the Canon Fax-C855 MultiPass suite version 4.10 from my computer, since the machine doesn't work properly, however everytime I go to un-install the driver, a box comes up and tells me that I have to close the Multi-Pass on my tool bar, and even though that is also closed out as well, I still cannot get the driver to remove, since the same box keeps appearing. if I click yes the same box just reappears and if I click no then the uninstall doesn't complete and the wizard shuts down...

    I hooked back up my old Epson Printer and I can't use that at this time either since the program from the Multi-Pass conflicts with the driver for the epson.

    I hope that someone can help me with this issue..

    Thank You In Advance

    Sincerely, bright eyes 1
  2. Rache

    Rache Banned

    Sep 30, 2002
    If anyone can, I can...

    Try deleting in safemode.
  3. Fredledingue


    Aug 22, 2003
    Prevent Multipass from running at start up.
  4. Elvandil


    Aug 1, 2003
    Look for the MP service in Services and disable (and stop) it. The running process in Task Manager may be mpservic.exe.
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