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Cannon problems

Discussion in 'All Other Software' started by bright eyes 1, Oct 25, 2006.

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  1. bright eyes 1

    bright eyes 1 Thread Starter

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    Oct 25, 2006
    Messages:
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    Hi everyone!

    I use Windows XP Home Edition with service pack 2, Celeron D (Pentium 4) I am trying to remove the driver for the Canon Fax-C855 MultiPass suite version 4.10 from my computer, since the machine doesn't work properly, however everytime I go to un-install the driver, a box comes up and tells me that I have to close the Multi-Pass on my tool bar, and even though that is also closed out as well, I still cannot get the driver to remove, since the same box keeps appearing. if I click yes the same box just reappears and if I click no then the uninstall doesn't complete and the wizard shuts down...


    I hooked back up my old Epson Printer and I can't use that at this time either since the program from the Multi-Pass conflicts with the driver for the epson.

    I hope that someone can help me with this issue..

    Thank You In Advance

    Sincerely, bright eyes 1
     
  2. Rache

    Rache Banned

    Joined:
    Sep 30, 2002
    Messages:
    1,398
    If anyone can, I can...

    Try deleting in safemode.
     
  3. Fredledingue

    Fredledingue

    Joined:
    Aug 22, 2003
    Messages:
    378
    Prevent Multipass from running at start up.
     
  4. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Look for the MP service in Services and disable (and stop) it. The running process in Task Manager may be mpservic.exe.
     
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