cannot access a necessary file

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stwood

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When I run norton 1 button checkup, I keep coming up with a problem it cannot seem to fix. I get the message C:\WINDOWS\SYSTEM\crrun32.exe cannot access a necessary file crpe.dll
I am experiencing some desktop problems, in that the back ground screen will not stay put. I keep getting the white screen where it says to restore the active desktop, but it will not work when I click on it. I have to go to settings and change screens, get it working, then it does it again.
 
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It sounds like you deleted a .dll file by mistake. Have you uninstalled any applications lately? You should always save the .dll files even if the computer says it's not using them...it lies! Are you up to date with all the latest windows service packs and browser? If so, you could try looking for that particular .dll file either on one of your disks (windows or other app) or downloading it from the internet.
 

stwood

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Yes, I have deleted several programs lately that did not work out or were junk. I haven't updated windows lately, I.E and O.E, as I am running Netscape software at the moment.
 
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CRPE.DLL is a file that seems to load with a program called Crystal Reports. I could not find it on the internet for you to download. You either need to find a copy and place it in the appropriate directory or figure out which application it came with and wipe all traces of it from the registry. The first option is the easiest but the second takes care of the problem for good. You could always download Crystal Reports, remove the crpe.dll file and then delete the rest of it if you can't find it anywhere else. I looked and couldn't find anything.
 
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Your quite welcome and keep us posted on your progress so that others may learn from your experience.
 

bassetman

Moderator (deceased) - Gone but never forgotten
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Try going to Start>Help and type in System File, then select System File Checker restoring.
You should be able to click to start the process of checking all your files and replacing any missing ones.

 

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stwood

Thread Starter
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Apr 7, 2003
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I did a file search on crrun32.exe and crpe.dll
Both files are here. The first one [properties] is an App. ext., Crystal Reports Print Engine, Version 2.0
Second is just an extension to the first.
Now I haven't replaced or deleted anything yet. I haven't ran a complete system file checker yet.
SO---how did this get there? Is it something to do with my HP printer, V-40 all in one, or what is it for sure? Should I replace it, delete it, live with it?
Now, after removing spybot and adaware, I just installed the free version of Spyhunter. Ran it, it came up with lots of stuff, kontiki, etc.
But I went to remove them, and it told me I had to purchase the software to remove this stuff. Bummer. Guess I will remove Spyhunter.
 
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