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Cannot Access Administrator Account

Discussion in 'Windows Vista' started by sloviyach, Mar 8, 2018.

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  1. sloviyach

    sloviyach Thread Starter

    Mar 8, 2018
    Hello, I have an old HP laptop running on windows Vista. I hadn't used this laptop in a long time and I wanted to back up all my pictures that were on there to an external hard drive but I cannot access the administrator account where they are all stored. Either I can't remember the password or it is not recognizing it now. I have tried restarting in Safe Mode and getting in that way to at least reset the password as I have read that you can access the administrator account without the password this way but it doesn't work it still requires he password. I do not have a password reset disk and I don't want to risk resetting the entire system and losing everything on there. Is there any other way to reset the administrator password so I can get back into my account? Thank You!
  2. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    We don't provide help here with a password-protected computer because we have no way to confirm true ownership and the reason for accessing it.

  3. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    Closing, per the rule summary given above.
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