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Cannot access Facebook site on laptop, can access on Iphone

Discussion in 'Web & Email' started by tinarappa, Oct 16, 2018.

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  1. tinarappa

    tinarappa Thread Starter

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    This started yesterday morning...I work from home so am on my laptop pretty much all day...I teach online classes and have a very large FB group to communicate with my students, coordinate classes...etc. So it's a very important component for my business!! I was able to access the site no problem as soon as I woke up, but then all of a sudden it froze and would not load after that. Every time I try to access the site I receive the message "This site can't be reached" and it times out. I tried every solution I read about - cleared my cache and cookies...restarted my laptop...flushed the DNS cache...nothing works. I am by far not a "techy" so I need help please! Is this a Facebook issue?? I can access the site just fine on my Iphone. I have a Chromebook I received as a gift last year that I never use...I pulled that out it seems to be able to access Facebook, but very sporadically....sometimes I get the same error on that laptop as well. I know there must be a simple fix....but I am totally stumped and very frustrated!! Thank you so much!
     
  2. tinarappa

    tinarappa Thread Starter

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    Messages:
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    Here is my laptop info (but the same thing happens on my Chromebook too which I never use!) In fact, I was just able to access Facebook on my Chromebook and after a few minutes it froze and then gave me the same error "this site can't be reached"....so is this a network thing?

    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: AMD A8-7410 APU with AMD Radeon R5 Graphics, AMD64 Family 22 Model 48 Stepping 1
    Processor Count: 4
    RAM: 7105 Mb
    Graphics Card: AMD Radeon R5, 1024 Mb
    Hard Drives: C: 921 GB (788 GB Free);
    Motherboard: Dell Inc., 08C2X1
    Antivirus: Windows Defender, Enabled and Updated
     
  3. SpywareDr

    SpywareDr

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  4. DiceDiceKitty

    DiceDiceKitty

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    So, something very similar is going on with me. Got up this morning to write - I use WordPress. I also manage several social media sites for my blogging personality, so I went to check Facebook and BAM! My desktop wouldn't connect to the internet anymore. I turned it off and back on and was able to access the net again, until I went to FB. I thought it was because the desktop is a dinosaur, so I went to my newer laptop and same issue. The net isn't affected for anything else - Roku, phones, PS4, even the other computer after it's restarted. As long as I don't go to Facebook, I can do anything else on the net and that's happening on both computers.
     
  5. SpywareDr

    SpywareDr

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  6. DiceDiceKitty

    DiceDiceKitty

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    Thanks. It doesn't explain why it would have caused my computers to lose internet access completely. I could still access Facebook via my phone.

    It's not causing the problem anymore though, so hopefully it doesn't happen anymore.
     
  7. SpywareDr

    SpywareDr

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    You're welcome.
     
  8. elevano

    elevano

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    Elevano
    I think, There is some issue on server.
     
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