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Cannot access NAS on local network

Discussion in 'Networking' started by KEP3, Sep 13, 2019.

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  1. KEP3

    KEP3 Thread Starter

    Joined:
    Sep 13, 2019
    Messages:
    2
    This is a variation on the thread at https://forums.techguy.org/threads/cant-connect-to-my-home-network.1171012/#post-9243863.
    When I run Advanced IP Scanner, the local IP for my NAS show up as 192.168.254.18. When I check the network via my (POS) Netgear 7550 Modem/Router,, as supplied by my ISP Frontier, the address does NOT show. When I enter the address I get a message the device took too long to respond.

    ipconfig / all returns:

    C:\WINDOWS\system32>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : Pops2-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : netgear.com Ethernet adapter Local Area Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller Physical Address. . . . . . . . . : 00-24-1D-22-B2-41 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection 3: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Symantec TAP Driver Physical Address. . . . . . . . . : 00-FF-F2-36-9F-2F DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Local Area Connection* 1: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter Physical Address. . . . . . . . . : 34-13-E8-67-AA-B2 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Local Area Connection* 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2 Physical Address. . . . . . . . . : 36-13-E8-67-AA-B1 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection 2: Connection-specific DNS Suffix . : netgear.com Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 8265 Physical Address. . . . . . . . . : 34-13-E8-67-AA-B1 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::e932:f692:f50d:5e41%22(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.254.45(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Friday, September 13, 2019 8:19:49 PM Lease Expires . . . . . . . . . . : Saturday, September 14, 2019 8:19:48 PM Default Gateway . . . . . . . . . : 192.168.254.254 DHCP Server . . . . . . . . . . . : 192.168.254.254 DHCPv6 IAID . . . . . . . . . . . : 406066152 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-24-7A-3A-8C-00-24-1D-22-B2-41 DNS Servers . . . . . . . . . . . : 192.168.254.254 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Bluetooth Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) Physical Address. . . . . . . . . : 34-13-E8-67-AA-B5 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes
    Yes, I know it's a mess but then what do you expect from Win10.

    Any suggestions? The address and access worked fine when I had the device connected before.
     
  2. Fireflycph

    Fireflycph

    Joined:
    Apr 1, 2016
    Messages:
    999
    First Name:
    Morten
    Can you ping it?
    Try to ping it with the "-a" switch. It'll resolve the hostname. Just to make sure it's the right device.

    Does it have a static IP or is it set by DHCP? Also see if restarting the router will make it turn up.
     
  3. KEP3

    KEP3 Thread Starter

    Joined:
    Sep 13, 2019
    Messages:
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    Hmmm... It appears my Amazon device has hijacked the ip address assigned to the NAS. The ip was static. Now to try to remember how to set the address.
     
  4. Gr3iz

    Gr3iz

    Joined:
    Mar 9, 2009
    Messages:
    99,015
    First Name:
    Mark
    When you do figure out how, you probably want to put it outside the DHCP pool.
     
  5. Fireflycph

    Fireflycph

    Joined:
    Apr 1, 2016
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    999
    First Name:
    Morten
    What is the manufacturer and model # of the NAS?
     
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