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Cannot access Windows update or any Microsoft websites

Discussion in 'Windows XP' started by RobR, Apr 22, 2010.

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  1. RobR

    RobR Thread Starter

    Joined:
    Apr 22, 2010
    Messages:
    10
    Hello,
    I am having a very strange issue!! On some of my pc`s I can not access Windowsupdate.com or any Microsoft websites. I thought it was a virus or spyware issue so I did a clean install of windows xp pro.
    Once installed I setup up all my settings installed drivers, got onto the internet and i can go to any websites without a problem. But even with a clean install i cannot access any Microsoft websites.
    So then i thought maybe it was a problem with my firewall blocking theses websites. I called my internet provider (Time Warner) who manage my firewall, and they claim the firewall is not blocking any of these websites. Which makes sense because i have serveral pc on the same network that can access these websites. Then i called Microsoft and explained my issue and they have trying to help me for three days and still cannot resolve the issue!! If anyone has come across this issue please let me know what you did to resolve this isssue.

    Thank you!!!
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,753
    Please click here to download and install version 2.0.2 of the HijackThis Installer.

    Run it and select Do a system scan and save a logfile.

    The log will be saved in Notepad. Copy and paste the log in your next post.

    Do not fix anything
     
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