Cannot Boot In Any Shape or Form, only black screen w/cursor

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angelo80

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Joined
Nov 20, 2011
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Hello. This is my first post on this forum. My wife's laptop got a virus...I can't remember the one, but it was a fake virus protection type. I did a hard reset since it has totally taken over the cpu (couldn't do anything but watch it run).

Now when I try to boot up, it will show the Compaq logo, and will offer the "esc for boot menu" but after that will only go to the black screen with the cursor.

If I press F8 nothing happens.

If I use a recovery disk, startup repair cannot fix the problem automatically. After a lot of trial and error I was able to do a system restore, but it didn't make a difference. Now I can't restore any more.

One of the threads I read here had a link that suggested such a problem could be a corrupt files(s) and that the only solution is a new install of Windows. Before I go that route, does anybody have any other suggestions?

Thank you,
Angelo
 

angelo80

Thread Starter
Joined
Nov 20, 2011
Messages
2
Hi again. I just went ahead and am re-installing windows, so if a moderator would like to close this thread, it's fine.
 
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