1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Cannot Boot In Any Shape or Form, only black screen w/cursor

Discussion in 'Windows Vista' started by angelo80, Nov 20, 2011.

Thread Status:
Not open for further replies.
  1. angelo80

    angelo80 Thread Starter

    Joined:
    Nov 20, 2011
    Messages:
    2
    Hello. This is my first post on this forum. My wife's laptop got a virus...I can't remember the one, but it was a fake virus protection type. I did a hard reset since it has totally taken over the cpu (couldn't do anything but watch it run).

    Now when I try to boot up, it will show the Compaq logo, and will offer the "esc for boot menu" but after that will only go to the black screen with the cursor.

    If I press F8 nothing happens.

    If I use a recovery disk, startup repair cannot fix the problem automatically. After a lot of trial and error I was able to do a system restore, but it didn't make a difference. Now I can't restore any more.

    One of the threads I read here had a link that suggested such a problem could be a corrupt files(s) and that the only solution is a new install of Windows. Before I go that route, does anybody have any other suggestions?

    Thank you,
    Angelo
     
  2. angelo80

    angelo80 Thread Starter

    Joined:
    Nov 20, 2011
    Messages:
    2
    Hi again. I just went ahead and am re-installing windows, so if a moderator would like to close this thread, it's fine.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Cannot Boot Shape
  1. Zanem
    Replies:
    1
    Views:
    828
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1027788

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice