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Cannot boot my toshiba laptop. Pxe error!!!

Discussion in 'Hardware' started by Laur8246, Jul 21, 2014.

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  1. Laur8246

    Laur8246 Thread Starter

    Joined:
    Jul 21, 2014
    Messages:
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    I have a Toshiba Satellite P755 laptop. I recently purchased a new battery and a new hard drive bc both were damaged. The same error I was getting before I installed the new equipment, I am still getting now with the new equipment. I cannot even get into Windows or press F8 to get into safe mode. After the computer starts up I get a PXE-E61 error that constantly repeats itself and my only other options are to go into F2 or F12, both of which do nothing to help me. Being that I have put a brand new blank hard drive in, why am I still getting this error??? Please help!!!!
     
  2. crjdriver

    crjdriver Moderator

    Joined:
    Jan 2, 2001
    Messages:
    38,119
    Your second quote answers the first question. If there is nothing on the drive, you are not going to "get into windows" Windows must be installed on the drive.

    Next you post that you installed the drive because of damage. It is very possible that the controller on the mb was damaged as well.

    When you enter the bios, is your drive shown in the bios or does it not show any drives?
    If the drive is not shown in the bios, it can only be one of the following;
    1 Drive is defective
    2 MB and or controller was damaged
    3 Drive is not fully seated in the drive bay
     
  3. Laur8246

    Laur8246 Thread Starter

    Joined:
    Jul 21, 2014
    Messages:
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    Yes the drive does show up in BIOS. How do I get past the error message to be able to reinstall windows? My laptop didn't come with any software it was all internally installed.
     
  4. Frozwire

    Frozwire

    Joined:
    Jun 20, 2014
    Messages:
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    You could probably ask Toshiba support and order for a recovery disk for your laptop. Or alternatively you can obtain a legitimate copy of Windows Installation disk for you to be able to install an OS in your laptop.
     
  5. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
    52,854
    First Name:
    Rob
    To get past the "error" you need to insert the Toshiba Recovery media or a Windows installation disc and install Windows.

    If you did not make the recovery discs as prompted too when you first setup the laptop you will need to order them from Toshiba from here: https://support.toshiba.com/repair
     
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