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Cannot change Message Format in Outlook 2003

Discussion in 'Business Applications' started by rjones34, Sep 16, 2004.

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  1. rjones34

    rjones34 Thread Starter

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    Hi all.

    On a clients PC, we're trying to disable using word when reading emails. However, we're unable to. The option is greyed out. Any suggestions?

    This isn't a policy or rights issue as we don't have a policy for it and the client is given admin rights on the PC.

    Thanks.
     
  2. Anne Troy

    Anne Troy

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    First Name:
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  3. rjones34

    rjones34 Thread Starter

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    Yes, I saw that post on Microsofts website, however it does not apply to what I want to do.

    I appologize. I should have been more specific. I want to not open rich text emails with Word. I want everything opened in Outlook. It's slowing the machine down a good deal and I do not know why.
     
  4. Anne Troy

    Anne Troy

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    I would try running detect and repair. If that doesnt' work, call MS...
     
  5. rjones34

    rjones34 Thread Starter

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    Okay, sorry it has been a while since I updated the status of this. So far no luck with restore/repair. I am at a lost for ideas here. I have attached a screenshot so you all can see what it is I am talking about.

    Any other suggestions would be very grateful. Thanks.
     

    Attached Files:

  6. Anne Troy

    Anne Troy

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    It's on an exchange server?
    Did you check it or ask the mail admins?
     
  7. slink9

    slink9

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    The client has admin rights on the PC, but what about the Exchange Server? I am guessing it IS a policy setting there. Hey, I just agreed with Dreamboat, imagine that!
     
  8. Anne Troy

    Anne Troy

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    Dork! LOL!!
     
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